On arrival late at night the desk clerk knew nothing of our reservation. Our room was unrenovated and without doubt the worst hovel we have ever stayed in. A heavy layer of dust and filth covered everything, including the aged decrepit "furniture". The patio doors were "locked" with a broken piece of wood. The bed sheets were threadbare and a sullen grey color from years of inadequate washing. The tiny bathroom floor crawled with insects, to the point where my wife refused to enter, and I would not even consider having a shower (probably no warm water either!). We both slept fitfully on TOP of the bed! Next morning the desk clerk was not even aware of our presence, and after paying we quickly left, NEVER to return again! PS: it is NOT close to El Chepe, which is probably 5 miles away via taxi.