We visited Hotel Burg Bernstein for 4 days as a side trip to a business meeting to Frankfurt. The owners, Andrea & Alexander Berger-Almasy are charming and hospitable and made us feel welcome from the moment of our arrival, when we enjoyed a bottle of wine and wonderful assortment of "snacks" in the sunshine in the courtyard. The hotel is a 9th century castle, and has been in the family for centuries (including the original English Patient). It is a destination in and of itself, and the grounds are a fabulous place to enjoy the hilltop views and lovely gardens. It is a very casual yet elegant place, steeped in history, and our host and hostess pulled it all together with fabulous meals and local wines served in the candlelit drawing room. Burg Bernstein is very special and we feel very fortunate to have visited and enjoyed the countryside, the family, and the overall congenial atmosphere.

I booked a room with Alex Berger-Almásy in mid-April.
I had never been to Austria before and was finding it difficult to work out the best way to travel to the castle.
Politely, I asked for advice about transportation (buses/trains etc.) ...and after three email exchanges I received this response just a few weeks before our planned stay:

"dear annie
this is rediculous. this not a journey into africa!
I will not hold the room any longer.
please, find another hotel.
sorry"

There is no excuse for such behavior.

It was an enchanting stay!

A real trip, with an incredible feedback of sensations that you could never feel in another place.

The "sound of the silence all around"... the light of the candles in the dinner room....the magnificient courtyard for the breakfast...

A remote past enter sweetly in you: in these place you can forget or remember everything... as you feel like!

Andrea, Alexander and their son are perfect: kind and helpful, Andrea is a wonderful cooker too and Alexander can guide passionately you in the history of their castle.

I will go again surely!

This is a place more that magic. Experience that is unique in our modern life style. To be welcome in this multi-lingual family it was a huge pleasure. Entrance throug the big gate with old wood gate to the castel area, later an other huge gate going into castel courtyard when, in this time were guest having breakfast outside in shadow of castel in the very spaciouse courtyard. The atmosphere very friendly and the castel owners more than helpful: speaking several languages, charming and generouse, very available for any kind of question regarding castel history and other. Adrea & Alexander and their sons were most that friendly.
Substantial breakfast. In this area of Burgenland we find a lot of fine selection of Austrian wines. Burg Bernstein it was for me one of the bestes holiday; peace, family wellcomed, very friendly staff, original furnishig of the castel, excellent position for visiting Austria. Surely I will repeat it this "dolce accompagnare il tempo".