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Simon's Town Quayside Hotel and Conference Centre – reviews, photos

4.0 of 5
Jubilee Square, St George's Street, Simon's Town 7975, South Africa
Hotel amenities
Simon's Town Quayside Hotel and Conference Centre
Simon's Town Quayside Hotel and Conference Centre
Simon's Town Quayside Hotel and Conference Centre
Simon's Town Quayside Hotel and Conference Centre
Simon's Town Quayside Hotel and Conference Centre
Simon's Town Quayside Hotel and Conference Centre
Ranked #2 of 5 hotels in Simon's Town
4.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    18
    16
    4
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Date Rating
Ames Iowa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Clean, welcoming, great view.”
5 of 5 stars Reviewed 10 March 2011

I stayed at the Simon's Town Quayside Hotel in Feb/March of 2011. Overall, it was a great experience.

As a woman arriving at midnight to the SA airport, I was quite nervous about transport to Simon's Town. The hotel arranged a transport with Proximo Shuttle Express (www.proximo.co.za). When my flight arrived, a smartly dressed driver was waiting for me with a professional looking sign with my name on it. He drove me to Simon's Town, stopping in a couple places with a great view. His caution and attentiveness helped my transition a great deal.

My room at the Quayside overlooked the harbor, with big French door windows that opened up for a great view. I'd definitely pay for a harbor view room, and the rooms on the first floor with a balcony were even nicer. The room was clean, the air/heat worked well, and there was an easy to use safe in my room. For the rate I paid R 875, I was quite content with the value. I paid for the room in advance, and upon checkout I was pleased that the bill matched exactly with the arrangements I had made in advance.

The young woman who staffed the front desk during much of my stay was extremely helpful. She arranged a day tour with FarOut (http://www.faroutevents.co.za), which was fantastic! for R650, the guide drove me all around the peninsula for the entire day. The guide was helpful, flexible, and really worked to make the day be what I wanted it to be.

Boulder's Beach was a 20 minute walk up the road, and there we neat shops and local's selling crafts nearby.

The only negative I must report about my stay at the Quayside happened the night of my arrival.. Thankfully, the driver from Proximo insisted on carrying my bag to my room. We were startled to discover a man, apparently intoxicated and passed out at the end of the hall way, right outside my room. At 2 o'clock in the morning at the point of my first arrival in South Africa, this was disconcerting to say the least. We went down and got the desk clerk, who tried unsuccessfully to rouse the man, and he was left there to sleep the rest of the night. This also made me aware that my room door was flimsy like a closet door, with no deadbolt. The hotel told me later that the man was a guest who had come home intoxicated.

  • Stayed March 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elbé Cronje, General Manager at Simon's Town Quayside Hotel and Conference Centre, responded to this review
8 April 2011
Dear Traveller,

GUESTS' perceptions of the service they receive whilst staying with Simon’s Town Quayside Hotel is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to write this review about your stay with us, and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities.

We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job!

Thank you for choosing to stay at Simon’s Town Quayside Hotel and we look forward to welcoming you back again soon. Please do not hesitate to contact me personally for any further assistance you may require in future.

Kindest Regards

Elbé Cronje
General Manager
Simon's Town Quayside Hotel
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Riyadh, Saudi Arabia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A QUIET LITTLE PIECE OF HEAVEN”
5 of 5 stars Reviewed 22 January 2011
1
person found this review helpful

Ideally situated on Jubilee Square in Simon's Town, within walking distance of Boulders Beach and with outstanding views over the bay, this small hotel gives the impression of smart efficiency coupled with the special little touches that made our stay in Simon's Town so wonderful. The staff were all polite and courteous and only too willing to assist. The breakfasts served in Bertha's were lovely - try the eggs benedict. Within walking distance of everything required, from restaurants, the statue of AB Just Nuisance, the museums, the tourist information office and the boats going out to Seal Island, Cape Point and shark or whale watching, it really seems to be the best place to stay in this gorgeous location. On reflection, we would have paid that little extra for the rooms on the first floor with the balconies to take full pleasure of the vista. You have to hear the story about the hotel's cat to understand fully the quaint charm of this hotel.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elbé Cronje, General Manager at Simon's Town Quayside Hotel and Conference Centre, responded to this review
26 January 2011
Thank you for your words of appreciation on the review written about your recent stay at the Simon’s Town Quayside Hotel. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to the Simon’s Town Quayside Hotel and to hearing from you again!
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Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Far from Cape Town and hotel staff still coping with change”
3 of 5 stars Reviewed 2 December 2010

I stayed here during the world cup for 10 nights. It was the only hotel in my price range. My world cup game tickets were waiting for me while I checked in and had great customer service from a young man in the evening. Location was very far from the city, there was limited transportation back and forth after the train station closes. It's about a one and half hour train ride to the heart of Cape Town which could take a toll on a vacationer if traveled every day. The day crew were older ladies and didn't seem as pleasant as the night crew, I guess they didn't expect me (a young minority ) would be a paying guest in their hotel . Never the less I didn't mind their awkward stares and delayed response while asking them questions considering that they've just relinquished Apartheid not too long ago! Overall hotel was ok but very far from Cape Town itself.

  • Stayed July 2010, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Elbé Cronje, General Manager at Simon's Town Quayside Hotel and Conference Centre, responded to this review
9 December 2010
Thank you for taking the time to write a review about the Simon's Town Quayside hotel. We rely on your feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.
Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you our Hospitality at its best!
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New Mexico
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Cozy and Comfortable”
4 of 5 stars Reviewed 9 October 2010

This was the perfect hotel to end our journey through Africa. I was impressed with the receptionist upon arrival, she was waiting for us to arrive, greeted us by our first names and gave us information about our shark dive that was taking place the following morning. I was blown away from the beginning, it was quiet and peaceful there, even Simon's Town as a whole felt very lazy and comfortable. The rooms are immaculate, there's a descent little mini bar in the rooms and a great pub 100 yards from the hotel. The room sported one of the most comfortable hotel beds I've ever slept on. The view from our balcony was nice, my g/f spent the early mornings out there watching the fishing boats head out for the day's catch. Boulder's beach is within walking distance. I'm glad we chose this place as opposed to the crowded and touristy Sea Point or Camps Bay on the west side of Cape Town.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickering
Senior Contributor
44 reviews 44 reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
“Good base for the Cape Peninsular”
4 of 5 stars Reviewed 8 September 2010

Clean hotel with no frills. It felt more liike a motel then a hotel and not the type of place you can relax in.
Breakfast was serviced at Martha's downstairs and that was very good. You could order what you liked from the menu.
Parking could have been a problem as there was only five or six allocated spaces but there was noone in the hotel so we were OK. YOu do have to pay for parking but it was very cheap. You also had a pay for Wifi.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Elbé Cronje, General Manager at Simon's Town Quayside Hotel and Conference Centre, responded to this review
9 December 2010
Thank you for taking the time to write a review about the Simon's Town Quayside Hotel. We rely on your feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.
Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you our Hospitality at its best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Simon's Town Quayside Hotel and Conference Centre

  • Simons Town Quayside Hotel
Address: Jubilee Square, St George's Street, Simon's Town 7975, South Africa
Price range (per night):* INR4,425 - 7,673

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