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Doubletree Club by Hilton Springdale – reviews, photos

3.0 of 5
4677 W. Sunset Avenue, Springdale, AR 72762 (Formerly Days Inn)
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Doubletree Club by Hilton Springdale
Ranked #3 of 18 hotels in Springdale
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    11
    9
    4
    1
    1
Date Rating
Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 9 December 2011

Convenient location, clean rooms, friendly staff! Good price and the beds were very comfortable. Definitely will stay there again. The warm cookie on check-in didn't hurt their cause! Website said they were doing remodeling, so I almost didn't book here. However except for the description in the lobby of what they were doing, it didn't seem to affect us at all.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SueLR72210 about Doubletree Club by Hilton Springdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
12 December 2011
Thanks so much for taking the time to give us some feedback regarding your recent stay with us. I'm happy to hear that our renovations didn't cause you any discomfort. We are really looking forward to showing off our new look in the very near future, and we appreciate you choosing to stay with us during your visit to the area. We look forward to seeing you again on your future travels.

Best,

Max Moore
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Hot Springs, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Friendly, cooperative staff, excellent breakfast, upscale accommodations”
5 of 5 stars Reviewed 5 December 2011

Our group of seasoned travelers recognizes quality quickly. The Double Tree club in Springdale has a friendly staff, excellent breakfast, and upscale accommodations at an excellent value.
We will choose this hotel every time we come to NWA.

Room Tip: All rooms have modern accommodations. Remeber the A/C controls are on the wall...
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BCSche about Doubletree Club by Hilton Springdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
6 December 2011
Thanks so much for taking the time to write such a kind review. We love hearing from our guests and we're happy you enjoyed your stay with us. I can't wait to share your comments with our staff and we look forward to seeing you again soon.

Safe travels,

Max Moore
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Senior Contributor
44 reviews 44 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Comfortable, noisy, clean.”
3 of 5 stars Reviewed 5 December 2011

Check in was very smooth and fast. They offered us warm cookies and we found our room. The construction downstairs was no problem at all. The hotel felt very clean. We had an in-room hot tub and it was very clean. Plenty of hot water, shampoos, towels, etc. The water pipes running between the rooms were very noisy, and you can hear people talking and walking above you. The bathroom was spotless. When we arrived, the temperature knob on the fridge was gone, but it was on and cold. The highway is very close, and trucks and cars were loud all night, but it wasn't an issue and didn't disturb sleep.
The only problem was that they charged the credit card $16 more than the receipt showed. We aren't sure if this was due to the refrigerator knob or if there is something else we were unaware of, but I feel like just a phone call was warranted to notify me of extra costs.
Overall, a good, clean stay. Great for the winter rate cost.

Room Tip: Avoid the front rooms of the hotel facing 412. Get a side or back room.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask stellakay about Doubletree Club by Hilton Springdale
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Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
6 December 2011
Thanks for the kind words regarding your recent stay with us, we always enjoy hearing from our guests and we appreciate any feedback that would help us improve our service. Next time you stay with us we will note in your profile that you prefer a room in the back of the property. We look forward to seeing you again on your next visit to Northwest Arkansas.

Best,

Max Moore
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Melbourne, Florida
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Restful Visit”
5 of 5 stars Reviewed 14 November 2011

A wonderful hotel and an oasis!! I enjoyed my business stay at this hotel. The room was soothing, comfortable, and larger than I had expected. The rooms were quiet and I heard little outside or inside noise. Breakfast was terrific and the staff are friendly and helpful. The internet was too slow for me, but it may be my room location since my co-worker had better results. (My room was at the back of the hotel and my co-workers was closer to the center.) The hotel location is central with the hotel staff making excellent restaurant choices. Overall, a wonderful stay and I will definitely stay here again!!!

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelcat67 about Doubletree Club by Hilton Springdale
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Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
22 November 2011
Thanks so much for the fantastic review! It's always great to get feedback from our guests, and I'll make sure and share your comments with our staff as well. I'm happy that you enjoyed your stay and we hope to see you again on your next visit to Northwest Arkansas.

Best,

Max Moore
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Boston, MA
Senior Contributor
24 reviews 24 reviews
Reviews in 21 cities Reviews in 21 cities
56 helpful votes 56 helpful votes
“Good location, good price”
4 of 5 stars Reviewed 4 November 2011

We enjoyed our stay at the Doubletree Club while visiting my family in Fayetteville. It was close to the highway, so an easy drive to their house and back. My nephew also loved the indoor pool, which was nice and refreshing when it was very hot outside. The room was clean, quiet, and comfortable. My husband enjoyed a late night snack the Sonic next door, and there was a McDonald's right across the road. The warm cookies were delicious.
The air conditioning worked great and kept us cool. We had a pleasant stay.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask chernd00 about Doubletree Club by Hilton Springdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
9 November 2011
Thanks so much for taking the time to post such a wonderful review. We rely on our guests feedback to determine the areas in which we succeed as well as the areas that need improvement. I'm happy that you enjoyed your stay with us and I can't wait to share your omments with our staff. Thanks for choosing us and we look forward to seeing you on your next visit to Northwest Arkansas. GO HOGS GO!

Best,

Max Moore
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Additional Information about Doubletree Club by Hilton Springdale

4677 W. Sunset Avenue, Springdale, AR 72762 (Formerly Days Inn)
Price range (per night):* INR4,369 - 7,841

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