I stayed at this hotel with a friend for two nights. It is very basic and nothing special with regards to the hotel itself.
The location has plus as well as negative. The plus is that the view from the hotel is beautiful especially the sunsets. On the negative side - it is far from the center of Wadi Moussa and Petra. You have to get a taxi to go to the town and Petra.
When i made the booking through the agent for Etihad holidays i asked the agent to mention that it will be my friends birthday on the first and if they can arrange something special like a cake or a fruit basket. I was prepared to pay for it. We went to Petra on that day and on our return there was nothing in the room. I went down to reception and asked the person on duty if they received the request. He looked on the computer, said they did not receive anything. He then turned around and continued with a conversation with a colleague. No question to ask if they can offer anything. I was shocked at this absolute lack of customer service.
The previous evening we were sitting in the lounge area for nealy an hour without anyone asking if we would like something to drink. We then made coffee in the room. I had to ask for a replacement mug as one of the mugs had a huge crack in it.
On the morning of 1 Feb we even had paper serviettes at the breakfast table. The staff working in the dining room were also not friendly. The breakfast buffet is very small.
The rooms are not big with basic amenities. The towels were white and i am sure at one time they were crispy white and fluffy. The paint of the bathtub was also peeling in some areas.
All in all this is not a hotel that i would recommend. We could not even take a photo of the hotel as we were told that it is not allowed for security reasons.
- Marriott Hotel Petra
- Marriott Petra Wadi Musa
- Marriott Petra / Wadi Musa
- Petra / Wadi Musa Marriott
