We are the newest members of Towers Vacation Club, the holiday club from Bansko Royal Towers. We stayed there in a beautiful 2 bedroom (751) from the 15 to 22 January and anyway loved the complex. It is about a minute walk from the Gondola and has 3 restaurants, a luxury spa with heated indoor pool, saunas, Turkish baths, a hamam room, hot jacuzzi,cold plunge pool, onsite nightclub and free secure parking.

Whilst out on Pirin St we got some spiel from a promo guy and given a scratch card. We won - no suprise there- but went along anyway for the promotion. We were surprised to be taken to our own resort Bansko Royal Towers. But they were courteous and there was no kind of pressure. The prize was ours (a 5* holiday in the Canaries valid for a year) regardless of whether we took them up on the offer.

We joined the club and I wish I could tell you how cheap it was and the value they give. But the sales lady, Donna - a lovely lady from Manchester- asked us not to publish this as they would rather people found out by coming for a visit.

Thank you thank you thank you guys. We look forward to many more holidays around the world with you guys

We are currently staying at the Royal Towers and are having an amazing time, we heard so much about Bansko but never fancied it, we now regret not coming sooner. Food is amazing, people so friendly and the skiing is cheap.
The complex itself is situated right next to the ski lifts, we literally walk 2 minutes before getting onto the gondola. The staff are pleasent and the room is spacious. My only negative would be the room is quite basic but that is the only negative I can find so please dont let it put you off staying at this hotel.

We have stayed in Royal Towers second time after 2011 for our ski holiday with my family. The apartment we have stayed was one bedroom connected to a spacious living room where our two kids stayed comfortably. The living room has an old TV set and a DVD player which the kids enjoyed a lot.

There is also a kitchenette with cooking materials, mini fridge and a microwave oven which is convenient for families who would prefer having the breakfast in the apartment or for an after-ski snack.

Breakfast was better this year but still needs a lot of improvement. For example, black tea is missing in the breakfast.

Compared to the size of the apartment, the bathroom is rather small and not so well designed. There is no place where you can conveniently put your stationeries.

Yet, the apartment is well heated and we found the hot water always readily available and powerful, which are real musts after a tiring skiing day.

Overall, we are satisfied with our stay compared to the price we paid.

SCAM ALERT!!! This hotel is taking part in a marketing scam for time shares. It is beeing held with the hotel's consent, in their reception area and their facilities. Even the forms you sign during the scam have their logo on it. To let other travellers know, here is what happens: A very "jolly" girl approches you (in our case her name was Jo) in the name of the hotel, telling you that they have a special promotion going on. She targets couples or companies of two. She first tells you that their hotel is great and blah blah blah, and that they even had the prime minister staying there recently. Then she gives the first one a scratch card telling you that you have a chance to win a small gift. She even scratches it her self, revealing that you have won a bottle of wine. To gain your trust, she says that the red wine they offer is crap, so you should order white wine. She then gives the second one a card, scratches it, and starts jumping of joy, saying that she can't belive it... Yes, you have won the star prize... It is either 1000 euros, or a video camera, or a free holiday. Of course, you cannot scratch the part of the card that says what you have one, or the card is not valid... So, the only thing you have to do, is go with her at the reception of the hotel, and sit with a representative of the time share company for 90 minutes, while he tells you all about the company. So, you go to the reception, and there you are greeted by the representative of the company. In our case, his name was Mpampis. He gives you a form to fill out all your personal information, and askes you to confirm that you will sit with him for at least 90 min. After you fill out the forms, he takes you inside and presents the company to you, trying very persitently to sell you time shares. Anyway, when the presentation is finished, it is time to get your prize. So, you scratch the card (and of course, what else would you have won), you have won the free holiday. But (of course), to have the free holiday, you have to become a member and pay a years subscription... What really happens is that the girl always knows to give you a "star prize" card, which always wins "free holidays". In our case, because I know you can't just walk around and win 1000 euros, when the guy Mpampis approched us, before I filled out our personal information, I insisted for more information about what is going on, so I got him to say it is time shares, and the company's name... He mentioned " RCI Holiday " and " Dial an Exchange ". So then, I asked for some time to think about it, and all I had to do is to use my phone and google " RCI Holiday scam " and "dial an exchange scam". I stepped on many interesting things, such as this forum: --
I saw many people in the hotel beeing manipulated by these scammers, so please be aware. It is a shame for the hotel to take part in this, and to scam their guests. BE AWARE OF THEM!!!