I write this review in the hotel lobby as I await car service. During my stay, staff members advised me of the best route to complete my trip to Texas, spoke to me and my family in regard to our troubles, provided us with complementary breakfast, and provided us with free cans of Coke while we waited for a mechanic! In addition, our room was extremely clean and well stocked. As a traveling Oxonian, I have experienced great hotels, motels, and hostels throughout the United States and world; the staff at this location is the best I have ever encountered during my travels. If I were to travel this route again, I would not consider staying elsewhere!
Room Tip: All Rooms are Excellent
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 July 2011
Dear Guest,
Thank you for staying with us, as a Manager, it’s gratifying to see my colleagues were able to, take care of your needs. I understand it’s not nice to be stranded, especially when you don’t know where you are, in the end I’m glad everything was eventually taken care of.
Yours Sincerely,
Sam Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC