I recently came to Pine Bluff, AR on a company business trip. Upon looking at the preferred hotel list for our company I had a choice of Super 8 and La Quinta in Pine Bluff. Obviously, due to the name, I went with La Quinta. I promptly reserved a 2 week stay and drove to my destination. I stayed at La Quinta ONE night. I was so discouraged the next morning, at 6:30 am, I contacted Super 8. The front desk clerk was very courteous and offered apologies on behalf of the other hotel. I asked if it would be a problem checking in early. She explained that it would not be a problem, but if any way possible could I wait until the manager/owner arrived at 8:00am and explain my situation to him. That was not a problem as I still had some work to do.
After contacting the manager, I explained my problems that I had with La Quinta. Again, he was apologetic on behalf of the other hotel and told me to come to the Super 8 as soon as I could and he would take care of me.
As soon as I arrived, he greeted me at the front door. Before booking the room, he personally showed me the room and all the amenities their hotel had to offer. The room and the hotel are in immaculate condition, unlike the previous hotel I had stayed at.
One of the many problems I had with La Quinta was with the internet.... extremely slow. In our conversation over the phone, he told me that wouldn't be a problem here.
While checking in, I checked the internet speed. The manager/owner was right. The internet speed at Super 8 is 3x faster.
Im sorry for the lengthy review, but if you value a clean hotel, courteous and professional staff, check out the Super 8 Motel in Pine Bluff. You will not be disappointed!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 July 2011
Dear Guest,
Thank you for taking the time, to write a great review on your hotel stay. From our phone conversation, I did recall you were having problems with your internet connection; I made sure that wasn’t going to be a problem here. A lot of my guests like yourself depend on fast internet access, these days its just as important as having a TV, or a Bed in your room.
Thanks again,
Sam Patel (Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC