We were so impressed with our 3 night stay at this Residence Inn! There was not a single person on staff that didn't care about our comfort/convenience while we were there. We booked a 1 bedroom suite and requested a roll-away bed. They weren't able to provide us with a rollaway bed and they offered to upgrade us to the 2 bedroom suite! The complimentary breakfast was awesome and the evening "snack" that they provided during the week was definitely more like dinner! The kitchen staff was so nice to our 2 young boys. When I asked if they had any oatmeal for my boys to eat at breakfast (the only thing they eat every morning), they went to a storage closet and found a huge box of instant oatmeal and told me to take whatever I would need for the duration of my stay. We never got the impression that anyone was too busy to answer our questions or not concerned with our comfort. It was definitely a positive experience and I would recommend it to anyone!

We were passing through on our way to Nashville and actually booked in the car using a mobile device. Hotel appeared to be right off I-40 - it was!
Super easy to get on and off I-40, and yet we didn't feel like we were right on I-40.
Our teenage daughters were thrilled when we walked in and the "two beds" I requested were in a two bedroom suite!
We found it to be very clean, very comfortable. Nice Hot breakfast with healthy options.
My husband was a little worried when he laid down, the bed seemed too soft, but his back felt great the next morning.

This will be our hotel of choice from now on when passing through Little Rock on I-40.

I appreciated the staff and amenities. My two month stay here was enjoyable and I want to commend the management and staff for making my stay enjoyable. Staff on every level went out of their way to see to my comfort at my home away from home. There are many examples of staff who went above and beyond for my stay and for others as well that I observed. They knew us by name and even remembered favorite foods and treats. The bed was comfortable and daily housekeeping was done to perfection. it was great to come home each day and see how great the grounds/room appeared. Front desk staff and management excelled as well. There were no computer or fax issues at all. Thank you all for a job well done. Dr. Al :)

I was deployed to North Little Rock and spent at least two months at the Residence Inn Little Rock North. I also stayed at a sister Marriott property next door but I enjoy the long-term stay appeal of The Res.

Check-in:
If you arrive near mid-day, you will usually see the housekeeping staff loitering outside, smoking cigarettes and chatting their time-clock away. As you enter the front desk area, the Gatehouse will be to your left, as will a fireplace. To the right of the front desk is a hallway leading to the indoor pool/hot tub, cardio room, and restrooms. The front desk staff is friendly but they sometimes make mistakes with wake-up calls; I did not receive a few of them when I did request one, and I received one during a mid-day nap that I did not request. Sometimes there may be a non-front desk staff member in that area but they rarely address you; if you ask about the front desk, they will curtly tell you that someone will be back to help you.

Gatehouse/Business Center/Breakfast:
The Gatehouse is a little on the cramped side, with one internet-connected computer along the back windows; it is a tight fit at the computer chair and the printer was not functioning during my stay. If you come down in the evenings to use the computer, you may have to ask the breakfast girl (why she hangs around until 10PM is unknown) to step aside so you can use it. Breakfast is the usual Residence Inn affair: "eggs", sausage, oatmeal, cereal, waffles, yogurt, etc. Sometimes the evening snack-time has something interesting like brautwurst.

Workout facilities:
The indoor pool was nice, being sheltered from the elements; I only had to contend with obnoxious children hogging the pool for a few days. The one thing I like about Residence Inns is that they tend to attract business persons instead of families, but you may see them on weekends. As with most Residence Inn cardio rooms, there was a handful of equipment: two treadmills, an olyptical, and two sit-back stationary bicycles. The large flat-screen TV in the cardio room was nice, in addition to the two treadmills having their own built-in TVs. The downside to this cardio room was a lack of ventilation; for some reason there is no HVAC output!?! During the first half of my stay, the door was usually propped open so air could circulate; the hotel eventually got a portable oscellating fan for the room. The cardio room is not locked, as The Res shares the cardio room with their sister Marriott property next door.

Rooms:
The hotel rooms are average, showing the usual wear-and-tear. If available, ask for a room facing west...on the north end of that side (facing the hospital); that side of the building faces a grove of trees and does not face the Interstate and train yards. If you face the highway/train yards, you will hear the noise; the hotel provides a Homedics ambient noise machine for those rooms, but those 18-wheelers and locomotives still punctuate the night air.

Housekeeping:
... is hit-and-miss. It was interesting to see what they might forget to do each time I had them clean the room. Sometimes it was not replacing the toilet paper, othertimes it was not changing out the hand towels. For the most part, the housekeepers kept to themselves and rarely said said hello or any other pleasantry.

Overall:
The stay was good; an average for a Residence Inn. Standard Issue non-suite rooms with kitchens (sans oven), standard low-pay staff.