I called this hotel on a Thursday evening for reservations the next evening. We were traveling with 3 adults and 2 teenagers. I was told I could have a room with 2 full beds and a sofa bed. The gentlemen said he was having problems with his computer, so he did not give me a confirmation number. I called the next evening when I was about an hour away for the hotel and happen to speak to the same gentlemen - he said oh yeah, I remember talking to you and I left a note for them to hold that room. Sounded strange, but he assured me we would have a room when we arrived around midnight. Upon arrival a female was at the counter. She could not find my reservation in the computer and asked me what rate I was quoted - again, this was sort of strange. Upon entering our room, we found a king size bed and a sofa bed. I called the front desk and said they must have given us the wrong suite - I was told they did not have a room a full beds and a sofa bed (as I was told then I made reservation). I was told they could bring me a rollaway bed, but it would be an additional $10. I found it obsurd that they were going to change me for using a rollaway bed when they are the ones that messed up our reservations. After much discussion, I went back up to the front desk to give them $10 (ridiculous) for the bed. When the ned arrived, it had sheets on it which must have been from the 1970's - and they had blood STAINS on them. Both the sofa bed and rollaway mattresses where nothing more than spings with a cover on them. We packed our things back up, got a refund and went down the block to a Super 8 which could accomodate what we needed at a much better price and much cleaner as well.
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