We found this hotel to be very clean. It was recently updated with new furniture, etc. Very modern. Had trouble getting a late checkout. The hotel had already exceeded limit of late checkouts for the day. Great Stay!!

My husband and I either stay at Holiday Inn Express or Hampton Inns when we travel. We could not believe our eyes when we walked into this hotel! It was gorgeous, in fact, it was the loveliest we had ever stayed in with Holiday Inn. It was not only immaculate, but the guest rooms were exquisite. The beds were comfortable & cozy and the staff were very kind to us. We stayed at a Mariott at Marco Island, Florida a year ago, and our king room was a cut above that one at Holiday Inn, Monticello! We'll definitely stay again. Oh yeah, the breakfast was scrumptous...lots of choices with a gorgeous outdoor pool to look at too!

Ok, it's cheap. But small things like totally shredded curtains, only decaf cafe, and a not so clean room.

This hotel was horrible. I contacted HIE customer service and they never replied, so heres is how it goes. The front desk staff was very curt and rude. I have never been treated at a hotel by a counter person like this "gentlemen." He was very rude, unaccomodating, and did not know anything about the area to assist in my stay. He was never at the desk as well. The pool was closed at 9, he told me I hadtill 930. I checked in just before 9 and there were people inthe pool, i asked him to open it for 5 min so i get a swim after a stressful day and was treated with a rude response. The hotel itself seemed decent, the breakfast was pathetic. The rooms were old rooms, it looked like an old days inn witha fresh coat of paint. I will neverstay here again. Not at the ridiculous price they charge and give no courtesy to business travelers as well.