We went to this Hotel recently and we were very disappointed. Not only was it incredibly loud (until 4:30 am with partiers at the pool and on their patio), it was not what we expected. We were looking for a quiet vacation and both nights we stayed, we were up in the middle of the night for 2-3 hours listening to people party outside. Finally, a staff member told them to quiet down at 4:30 am on the second night.
Breakfast was supposed to be included and I never saw a scrap of food at the hotel. Really for those looking for a quiet nice place to stay and expect more than just a bed, look else where. You get what you pay for...aka, can't flush the toilet w/paper, have to turn a dial 30 minutes before for hot water (and then you get it for about 5 minutes). I understand it is a third world country but we left and went to another hotel where we could flush, had hot water, actually received breakfast and it was quiet (yes, we did pay more).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2011
I am truly sorry for your recent unpleasant experience at Tropix. The problem of noisy guests and lack of breakfast are completely unacceptable and obviously something that need to be addressed with the on-site manager. Regarding your other issues, not flushing paper products in toilets is extremely common in a country where homes and hotels have private, small septic systems - that is just a part of the experience in a developing country. When used properly, the hot water heaters function very well and the timer switch is a huge energy saver in a country with excessive electricity rates. No matter what the issues, we appreciate the feedback. We cannot change your personal experience, but can learn from it to improve the experience of the next guests. We do hope that your overall experience of the Dominican Republic was a positive one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC