RCI members beware. This is by far one of the worst resorts in the network. Lifestyle vacations is taking over this resort, their sales people hound you throughout your vacation (staring at you as you eat, hustling you on the beach, calling your room for an appointment, the list goes on). Now for the resort- We were told that the resort over booked, and instead of our 2 bedroom unit (sleep 6) we were being offered 2 second floor connecting hotel units. We explained that this was unacceptable since there were 5 members in our party and the rooms were too small to place an additional bed. They offered a third room with a balcony ( for a 12 year old child). We refused to accept their offer and called RCI. Suddenly our unit was available !!!.We only had to wait an additional hour for it to be ready. The unit was clean however the sofa bed was broken, there were no washcloth's and there was no hot water for the entire week. The swimming pools were adequate however the beach is a public beach- again more harassment. By the way you can buy a 2 week Villa membership
for $ 50,000.00 for 45 yrs and get great financing through the Bank of America @ 14.99 %. Never again.

When I called RCI and expressed concerns about the reviews of this property, they asked if I read the reviews on TripAdvisor. Interestingly, the reviews here were negative, but RCI's own website reported very glowing reviews. I suspect they pick and choose which reviews to share with their members. I trusted them and kept my reservation for 7 nights at this "all-inclusive" resort.

The resort offers a smidge of a beach which is public and filled with locals who constantly asked us for money or hawked us to go on one of their boating trips. We tried twice to take a walk outside the resort -- both times we were followed by very aggressive locals asking for money or to buy their wares. We are not amateur travelers, and have visited lesser developed countries on numerous occasions.

The air conditioner in our unit did not work and no one ever came to check on it after we called the front desk. The electricity went out frequently. The TV cable or satellite reception was unstable, too.

The all-inclusive package was supposed to include choices at 4 different restaurants besides the open-air buffet. The restaurants were fully booked, and we were not able to get into them during our stay.

We own our own snorkeling equipment, but were told that snorkeling equipment was available free of charge to RCI members. When we got there, we learned that only the first hour was free, after that guests were charged by the hour.

We gave up 4 days/nights of the timeshare -- we left and went to Florida where we paid for the additional hotel stay, the additional airfare to change our flights, and a rental car. Two of the three nights we actually stayed at the Victorian House, we left our "all-inclusive" meal to dine at a restaurant with choices and air conditioning.

Never again!

We traveled with our two young children. Make sure you call credit cards and tell them your out of the country. Our credit cards did not work but only at the hotel. CC company said it was hotels fault.
BEWARE of the Lifestyle people!!! After we were checked in a we approached a man at the main lobby to ask about the orientation the was planned for RCI members. He flat out LIED and told us it was cancelled because of the amount of people that did not arrive so it was being moved to another hotel. After a forty minute drive to another resort we found out it was to sell us a timeshare. After about a hour long lecture we refused and had to ride back for another forty min. Wasted most of our day!
When we finally found our agent to book excursions he charged us an arm and a leg. (69.USD/pp) for a horrible ATV ride.ATV's were falling apart and you ride on the main road and in sugarcane fields, no stop at the beach or swimming as promised. We found a taxi service right across from the hotel who charged us half the price he was going to charge. 50USD for all to ride cable car, rum factory and amber muesum. However, Chico from the horseback riding was very nice up a mountain to a small waterfall to swim in. We didn't have to haggle or nothing and the trip was worth every cent and more. (@ 28. USD/pp)
We were in the Victorian House beautiful rooms. One with a king size bed and jacuzzi bath off of it but the jets still were not working. The other room had two beds and stand-up shower. The electric went off frequently once for most of the day. It took my husband telling them they needed a new breaker but by then everything was closed and they had to hard wire it. It was the only room they did not use the cards to run elec. The rooms did look like they have been recently redone with new paint and tiles. I advise all to USE the safe we had money missing from our pockets. When we had an internal review by hotel they story changed often and we were told if we tell anyone we would be kicked out because my husband became very loud and upset when he discovered it missing. Others had told us they were missing electronic devices and other things too!
The food was pleasant and edible but monotinous. There was only one open bar by the pool with watered down drinks. I figured out to ask for 1-2 extra shots in each. The other restaurants did require pants and shoes no shorts or sandals. We were packed for the Carribean, only shorts. Most places we have been require dressing up and accept dress shorts. They were working on the lower areas but the water/beach from 7 am-10pm doing a great job. The girl that was in charge of watching the children actually asked us for a drink while we stopped by with our children to check out the area.
I never took my kids back again.
On a positive note the animation team was fantastic with my children during the kid's disco and pool activities. They even helped celebrate my son's birthday by singing and giving him balloons on stage. He loved it! Also the scuba shop and employees were really nice. They actually overbooked our dive trip but compensated and gave my husband an extra dive. The guys were super!
I would not consider it a gold crown as RCI does but it was acceptable if you roll with the punches!

We stayed at this condo through RCI and loved our visit. The property is very close to everything that you might need. In addition to the great buffet, there are 4 very nice restaurants on the property (3 of which are included in the all-inclusive). There is pretty good snorkeling right infront of the resort. They have two pools with a bar located inside of one. It is in walking distance from the local beach, which is lined with a little market where you can get any touristy trinkets (jewelry, t-shirts, keychains, etc.). They also provide free entertainment every evening which is a mix of both dancing and comedy. We would gladly stay here again!