This hotel was a nightmare. First let me tell you that I am the least picky person when it comes to hotels. All I need is a clean bed and nice staff and I am content.
The first problem was we needed 2 nights stay and they could only give us one, but didn't tell us till after they took my credit card. The room itself was a mess. There were ants crawling all over one of the beds, the mattress was like sleeping on a rock, which we almost were, since the 5" thick mattress was sitting on a cement block.
When I got ready to take a shower, I couldn't find the towels, so I called to get us some. They brought one up, but they knew it was two of us in the room. As we were headed out for a nite in town, the receptionist asked if we had found the towels and when I said yes, that I had finally found them, she made me go back up to my room and get them for her. (Why did she them at 11pm?)
And of course, in the morning, we were woke up by all the construction noice from across the street. At 7 am on a Saturday morning.
To say the least, you'd be better off spending the night in a rental car!!
- Marlon Hotel Chetumal
