I hope the owner reads and acts on this review; if not I fear he may be sitting on a declining asset.
The building is pleasant enough and some external renovations were underway at the time of our stay. The swimming pool's circulation and filter pumps were not switched on; fortunately we seemed to be the only people round for most of the time.
Regarding operations (the hotel's greatest failing) the manager and assistant try hard, but I wonder if they've ever been trained in how to run a quality hotel. The owner needs to send them to another hotel (the Royal Hertage, Jaipur, perhaps which is fairly smililar in size and potential) where they could experience how a good hotel works.
On our first night we were served European food - with no explanaion of what was coming. It was the most bizarre and awful food I have ever experienced. The soup starter was acceptable, but it was then followed by reclaimed meat fritters and (undercooked) chips and then a course of armour-plated fried fish with yet another serving of (undercooked) chips. Half way through trying to eat this some chicken appeared from the kitchen which was added to the plate. After dinner we asked them to stick to what they knew and serve Indian food on our second night. Whilst this was better, it was still not as good as hotels of a similar standard.
This hotel is in the middle of nowhere, but it offers bike and other excursions, but information is seriously lacking and the offer is a bit hit and miss. Information sheets should be placed in all the bedrooms
On our second morning we were asked if we wanted our room cleaned - what a question! This should be automatic, not optional. Despite requesting a clean we returned to find a couple of beer bottles and glasses exactly where we'd left them the night before. Furthermore, there is no reception desk or bell; trying to find a member of staff is akin to 'hunt the thimble'!
I could go on, but there's enough here to give a flavour.
Having said all this, the staff do seem to be trying hard to please, unfortunately the don't give the impression that they've had any serious hotel management training. So, come on owner, you're investing in physical restoration work, but you need to invest in your people as well - they are your most important asset.
