I ve stayed here twice now. The price is fair, but there are alot of problems with hotel. there was no internet service..water in the bathroom would not shut off. called for maintenance to turn water off.This is the second try and housekeeping came by and changed trash but said ran out of towels and linen? shocked? I called front desk and they said they would call housekeeping and still noone came! just RIDICULOUS!

This was the best ever holiday and the hotel Sun N Sand was fabulous, brilliant staff and food was great. Location was beautiful overlooking the Indian Ocean and the Kikambala beach. Went to the Floating Restaurant in Mwapa Creek and it is fabulous, had lobster and champagne.

Stayed in Nov '10. Booked with Thomson, great value for money.
Flight out was good, mombasa airport is a nightmare tho but wen we finally got thru, transferred and to the hotel u couldn't fault it. Quick check in and cold drink on arrival. Basic rooms but had everything u need. Staff do expect to be tipped if they help u tho.
Just relaxed for the first week. Went on the tsavo east/west safari for three days the next week. Totally amazing. Hard going and very hot at times but an experience il never forget!
Food in hotel was ok, better on the days a new plane was due in to b honest but u wudnt go hungry.
Pools wer fab, porters around the pool wer great. Animation team worked their socks off. Only downside was the fact u got accosted if u tried to go the beach by the men who want to show u around.
Going home I'd definitely book the VIP in the airport. Because its so hot with rubbish ceiling fans that do nothing and when the flights delayed its very unpleasant! Getting frisked before boarding the plane also isn't pleasant but that's their ways I suppose. All in all I'd definitely go back!

We stayed here for two weeks in December last year, including Christmas. It was an almost last minute decision and one of the best we have made. Yes, the hotel is old and in need of a make-over, but it was just wonderful. Even though it was school holiday time it did not have an overcrowded feeling. The rooms are fine. Basic but all you need. Bathroom was large. The service is excellent, and feel sorry that so many of them are now out of work because of the closure. Originally it was going to be up and running again by Christmas this year, but obviously not. The food was good. The Christmas pudding was wonderful! Have to admit we had extra portions of this. Pool staff, very good. Each morning loungers were laid out with towels for us. Nothing was too much trouble for them. Yes we did tip, but only beacuse we had good service from them.The beach was a bit of a let down as it had quite a lot of debris and seaweed, but that is not the hotels fault. We have never swum in such warm water as the Indian Ocean! Would we return? Yes, if they every open again as all inclusive. Which I doubt very much.