Stayed at the keys while working in kelso,really good value from excellent hotel.All the staff are helpful and friendly and all the food we had each night was excellent,would recommend to anyone .

We tried the Cross Keys for lunch and while one meal was OK, the smoked fish they served was not right. The waitress was indifferent to the pile of bones removed and it's the first time a steak knife would help cutting the fish.

You can't find a better location than the Cross Keys, and luckily the experience matches up. Is it the Georges V in Paris? No, but it is perfectly located if you're visiting the Borders, and the staff went out of their way to make us feel welcome.

The food and bar are relatively basic, but they are good value, and like I said, the staff are very friendly and helpful. If you need to stay in or around Kelso, then the location is second to none, and you are moments away from restaurants and bars around the town centre, such as the Black Swan or the Red Lion.

Excellent hotel, we done Scottish Highlands tour and stayed here on way back down to South Wales.

Booked again for this year but staying on way up.

Food is great.

Russ ( Swansea )