We stayed here for a couple of nights in January 2012 and were not disappointed. Although we had paid for the upgraded room - we were given the standard room on arrival, and once my husband complained they could not have been more apologetic and friendly and we were soon moved to the larger room, which was great - huge bed, patio with table and chairs and lovely big bathroom. We used the spa & pool, which was clean and very relaxing. We ate in the garden restaurant on our first night and we both agreed it was excellent, yes, a bit pricey, but we got what we paid for. An excellent meal in lovely surroundings served by polite and efficient staff. We have family in the area and would most definately stay there again when we visit.

Me and my partner just spent the weekend there for a romantic getaway and to propose to my girlfriend in the Norfolk broads which went very well. When we arrived I already planned to have champagne and roses in the room, immediatly we was very well greeted by the reception staff and that we had been upgraded for free to the best room in the whole hotel which is like mini apartment with a seperate lounge area, a huge bathroom with a huge bathtub, lovely king size bed, with a balcony. We ordered room service that night which was quick, good customer service and the food was on point. We got to the next day and not so good when someone didnt shut their bathroom door and set off the firealarms, so not a great start but not down to the hotel.

NOTE: Do not eat in the restaurants apart from breakfast, not great food with moody not talkative staff. On check out there were different staff who were not friendly at all, didnt even ask how our stay was or anything they could of done, nothing! So that was not impressive and could do with some training. But overall for the price, what we got and what we made of the weekend it was lovely, just the staff I would retune and the customer service.

We booked the four poster room with big bath,for a well earnt night away from the kids.After we checked ourselves in and made our way up to our room,we were unable to get in as there was a problem with the lock.Reception soon fixed this and as soon as we saw the room the lock issue was forgotten.What a lovely room with views over the fields to Kings Lynn.We ate in the Farmers Inn and had a lovely meal ,although i wish we had booked a table as the bar area was busy with locals eating-dont blame them.The hotels breakfast was buffet,which meant we could have as much as we wanted.The staff were all friendly and very polite.Reception even had ice scrapers and de-icer out to use ,as it was a rather frosty morning.No complaints from us.

This was our first 'Hogmanay' at Knight's Hill and it was excelent. The service we had, the ambience, the choice and quality of the food were all excellent. All the staff were friendly and curteous and had obviously been well trained. A most enjoyable few days.

E & S Lincoln