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Aparthotel Altamira – reviews, photos

Urbanizacion el Beril, 38670 Adeje, Tenerife, Spain
Hotel amenities
Aparthotel Altamira
Ranked #19 of 32 hotels in Adeje
4.0 of 5 stars 34 Reviews
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34 reviews from our community

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Traveller rating
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Date Rating
Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
“No return to the Altamira”
3 of 5 stars Reviewed 21 August 2011
1
person found this review helpful

It was our first time in Tenerife, beautiful place and very hot! We had booked a Family Apartment for 4 at the Altamira, but when we arrived we were given 2 sets of keys and were told that we had 2 Apartments! Mmm I don't remember booking 2, anyway to our surprise our 13 and 14 year olds had the next door apartment to us. I wasn't very happy about this but nothing could be done because the apartments only sleep 2 people in each and most of them were private. The location of the apartment was on level 1 which was lower ground floor, overlooked by another hotel. As you can imagine I kept thinking of my kids safety during the night, so I did not get a wink of sleep. The very next day I was in my children's apartment tidyiing the bed that my daughter slept in, and inside the bed was a cockroach, it was bloody huge! I then went in to the bathroom and found 2 more, massive ones again. I didn't want to make a fuss and ruin our holiday after me already complaining that my kids had their own apartment, so I didn't say much. It all got too much over the next few days, the cockroaches were popping out of the overflow pipes in the bath and the sink, over 3 days I counted 15 altogether. We finally were able to move to another room, but If we wanted to all move then we would all not be together. So my kids slept on the upper level 4, which we had no chose, although it had a lovey sea view but was very very warm! Overall I did nothing but worry about my kids and I ended up staying with them in their upper level studio apartment because they could only get a good night sleep with the patio door open, and that could not happen if they were alone!!!!! Seriously the Hotel has got a problem with cockroaches and needs money spent on it! Mr Manager you need to block your overflow pips with a sort of mesh, and clean out your drains!! (spend money).
The hotel was ok, the staff were friendly, the maid came in every 2 days. The resort was very expensive for food. Not much to do at all of an evening, but I believe the RIU Hotel nearby is fantastic!! But I would never stay at the Altamira again, all I done was scratch, scream and worry!!!

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  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Lorraine K about Aparthotel Altamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
3 helpful votes 3 helpful votes
“Cockroach Hotel”
1 of 5 stars Reviewed 13 August 2011
3
people found this review helpful

I have just returned from a 7 day holiday at the Altamria Costa Adeje. I would never go back to this hotel again. The room was supposed to be cleaned 5 of the days we were there and every time we came back to our room it hadnt been touched so would have to go and ask reception to send a cleaner in. It was hard to tell if the cleaner had been at all as floors were left dirty bed sheet was just pulled back, not changed or made properley.

Hotel staff were unfriendly and un helpful.

Pool was ok although did have floating poo in one day.

Boring location with little to do.

In total we counted 24 cockroaches in our room. We never left food out, we left lights on and TV and they still came!

The hotel restaurant was terrible. I asked for some toast and after 40 minutes my daughter was still waiting, I asked were it was and it evenutually came cold and burnt.

Very upset as it was very expensive and our first holiday away as a family.

Avoid

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Gemoh-Banks about Aparthotel Altamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
“Beware ,Attention Building works !!!!”
4 of 5 stars Reviewed 8 July 2011
7
people found this review helpful

just returned from aparthotel altamira...well the location u could not fault, opposite the beach, all rooms have a sea view + pool view, only 12 apartments are for holiday lets, all the others are privatley owned...NOTICE...all the other privatley owned rooms are being renovated,they have only just started, and could take a year before completion. BEWARE, of noise from 8am till 8.30pm, banging , hammering, plus the dreded sthill saw..we had to be moved from day one as the noise was horrendous, no chance of a siesta, and no way u could enjoy a lunch on the balcony, sthill saw dust all over towels and furniture..I had to point out that their rules and regs were being breached, workmen from 9 to 1 then 3 till 5 only, they were still at it after 8pm, also no building work in july, we were their in july..u have been warned !! only stay if u are out all day, even by the pool the noise of building work can be heard...room very basic, BEWARE, NO aircon in any of the rooms, kitchen area could be a ground for bacteria, as chippped tiles etc, socket for the toaster is at the back of taps, so toaster has only one place to sit " in the sink "... its a 5* area with prices to match, the tiny supermarket opp, euro 3.99 for a pkt of cereal. 2.50 for sml loaf, bacon 3.99 for 6 rashers.lrg pkt crisps 1.99 to 2.50.el dukque 15 min walk.fanabe beach 30 min brisk walk, playa dl americas 1 hour walk, all flat..if u have already booked,please hire a car, will b cheaper in the long run, not poss 2 get to hypermarket otherwise.pool area is fab, query heated though ! safe for the wee people, deep for the adults ,never overcramped, games area, pool side bar 1.50 ice lolly 2.50 coke.whale watch trip, 40 euro each= 120, at fanabe. got same trip at porto colon for total 42 euro for the 3., and we did see the pilot whales : ).fab weather 26 deg at nite, sadly theirs no aircon at this hotel, which can make it unbearable to sleep at nite.only noise u will get is from the builder and defintly not from the ppl at the complex, mostly eastern europeans, russians , croats ets might get 1 family from uk ? very cosmopolitan. the staff are pleasant and polite at all times, even when im ranting about the workmen, proffesional and helpful..hotel does have a lift, for anyone with a disabilty, u will need to use the pool gated area, as on the flat , key entry, so no strangers allowed in. hotel does have a sml problem regarding cockroaches, do as i do, leave the sml light on ALL nite in bathroom and close the door, u wont see them, they love the dark !.cleaner in every day of our stay, fresh towels, do not leave children unattended in shower, no shower mat, and floor like an ice rink. tv channels,same as home "not sky.lol"...overall ..if kitchen renovated, and aircon repaired, workmen had all finished,and rented a car, it could be the perfect location for a superb holiday.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sunshinesally92 about Aparthotel Altamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linkoping, Sweden
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Relaxing Holiday location”
4 of 5 stars Reviewed 28 January 2011
2
people found this review helpful

Altamira is an apartment complex that is a combination of privately owned apartments and some commercial holiday lets.
We stayed there for 2 weeks in January 2011 and found the Altamira just right for a winter break with the freedom to come and go at will.
The apartments consist of one bedroom, bathroom, living room with fitted kitchenette.other facilities include satellite TV with UK, French and German channels. There is a good Wifi internet connection.
Our apartment was well equipped, clean and had views over the beach and across the Adeje bay towards Las Americas. There are 2 reasonably sized pools,1 heated plus a children's pool.
The Adeje area is a bit more up market than other areas and does not have a lot of night life but Fanabe, Las Americas can be reached by foot in 20 minutes or by taxi for around €8.
There is a small shopping complex 50m from the Altamira with 2 minimarkets, a Scottish run Pub and 3 restaurants - 2 French and 1 Spanish. Dinner at these places will cost between €6(Pub) and €25( Chez Berbert French restaurant)
There are other reasonably priced eateries within a 10 minute walk plus a number of up market and pricey places to eat/drink along the beach promenade which is only 50 meters away from the complex.
I would recommend the Altamira for older couples and families with young children but not for anybody who wants a lot of night life.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RickLjungsbro about Aparthotel Altamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Comunity manager at Aparthotel Altamira, responded to this review
16 May 2011
Dear RickLjungsbro,
We are very pleased that you enjoyed your holidays in our hotel. It makes us proud to hear positive comments of our service, rooms and equipment. We are always working to maintain and to improve our service for you. We also look forward to see you again.

Sincerely
Hovima Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester, england
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Xmas in Altamira”
4 of 5 stars Reviewed 4 January 2011

Stayed at the Altamira over xmas 2010, absolutely beautiful location, the apartment we stayed in had been refurbished and had everything you would need, pool never over crowded, you have the best of both worlds, peaceful location a walk or short taxi ride and you can have lots of nightlife, couldnt have been better.

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kathihar about Aparthotel Altamira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HovimaHotels, Comunity manager at Aparthotel Altamira, responded to this review
16 May 2011
Dear kathihar,
We are very pleased that you enjoyed your holidays on x-mas in our hotel. It makes us proud to hear positive comments and we are always working to maintain and to improve our service for you. We look forward to see you again.

Sincerely
Hovima Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Aparthotel Altamira Also Known As

  • Aparthotel Altamira Adeje
  • Aparthotel Altamira Hotel Adeje
Address: Urbanizacion el Beril, 38670 Adeje, Tenerife, Spain

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