It was our first time in Tenerife, beautiful place and very hot! We had booked a Family Apartment for 4 at the Altamira, but when we arrived we were given 2 sets of keys and were told that we had 2 Apartments! Mmm I don't remember booking 2, anyway to our surprise our 13 and 14 year olds had the next door apartment to us. I wasn't very happy about this but nothing could be done because the apartments only sleep 2 people in each and most of them were private. The location of the apartment was on level 1 which was lower ground floor, overlooked by another hotel. As you can imagine I kept thinking of my kids safety during the night, so I did not get a wink of sleep. The very next day I was in my children's apartment tidyiing the bed that my daughter slept in, and inside the bed was a cockroach, it was bloody huge! I then went in to the bathroom and found 2 more, massive ones again. I didn't want to make a fuss and ruin our holiday after me already complaining that my kids had their own apartment, so I didn't say much. It all got too much over the next few days, the cockroaches were popping out of the overflow pipes in the bath and the sink, over 3 days I counted 15 altogether. We finally were able to move to another room, but If we wanted to all move then we would all not be together. So my kids slept on the upper level 4, which we had no chose, although it had a lovey sea view but was very very warm! Overall I did nothing but worry about my kids and I ended up staying with them in their upper level studio apartment because they could only get a good night sleep with the patio door open, and that could not happen if they were alone!!!!! Seriously the Hotel has got a problem with cockroaches and needs money spent on it! Mr Manager you need to block your overflow pips with a sort of mesh, and clean out your drains!! (spend money).
The hotel was ok, the staff were friendly, the maid came in every 2 days. The resort was very expensive for food. Not much to do at all of an evening, but I believe the RIU Hotel nearby is fantastic!! But I would never stay at the Altamira again, all I done was scratch, scream and worry!!!
- Aparthotel Altamira Adeje
- Aparthotel Altamira Hotel Adeje
