they were good i tried to talk my other half out of buying rci points but could not they are a good way of buying i time shares but i felt the aggression of the sales team was harsh but they got through to my other half and he persuaded me the whole system was a good idea and we looked rci up on the internet rci and they were a time share company so we went ahead and brought points it was not until we got home and phoned rci that they said they could not find us on there system that we started to look into the matter and this is still ongoing

The sales team here are very profesional at what they do but dont get taken in by them you will regret it and if you are like us you can not aford to lose £3,500

We were caught up in what we think is a huge SCAM at Bel Air Resort, led by Pascale Poutrel and her team. Many people on Holiday Watchdog have neither received cancellation money back, nor received RCI points either, since paying her money! Bel Air itself is dreadfully scruffy and dirty!

This place is really awful. The pictures do not show what it is really like. I questioned the viewing done by the holiday company but they always fob you off with, "it was alright last year" - are they really that blind? Rooms have cockroaches and they even supply the spray. Pool unclean - black stuff all over the bottom of it - you could catch anything. Very tired and needs a lot of refurbishment.. I would suggest a bulldozer. Loads of steps involved plus the hotel located on a steep hill well away from the attractions so I hope you are fit if you decide to stay at this place. Watch out for the manageress who has real attitude. We ended up leaving the place.