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Bel Air – reviews, photos

Urb. San Eugenio, Parc 54 | Playa de las Americas, 38660 Adeje, Tenerife, Spain
Hotel amenities
Bel Air
2.5 of 5 stars 10 Reviews
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10 reviews from our community

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Traveller rating
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    2
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    1
    6
Date Rating
England
Top Contributor
52 reviews 52 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Pascale Poutrel should be banned from trading!”
1 of 5 stars Reviewed 18 January 2012

Pascale Poutrel has been shut down more than once due to dubious sales of timeshare points and her association with RCI. Luckily she was kicked out of Bel Air, but is reported to have set up elsewhere in Tenerife! Beware - this woman should be banned from starting up again with a different company name. People should be banned; not just companies! These unscrupulous people who are shut down just change premises and start again under a different name!

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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ToedipperEngland about Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tromsoe
1 review
“I would rate Bel Air my worst experience at Tenerife”
1 of 5 stars Reviewed 11 January 2010

I stayed at Bel Air with my daughter.
The hotel is located up a fairly steep hill. Good excercise for the legs.
The place was filled with nasty big cockroaches. They were all over the bedroom, bathroom, & in every cupboard in the kitchen. I took the toaster out on the balcony, & about 20 of these little pets flowed out.
The pool was dirty, & icy cold. Poolbar was closed.
The on-site restaurant was filled with cigarette-smoke & run by a french lady, (with a nasty attitude), who only catered to people who spoke french, & she'd give you the menu in about 30 minutes. Maybe.
Not a place to eat with a little kid.
I've stayed at Tenerife six times the last four years. I would never recommend Bel Air to anyone.

  • Stayed February 2007
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“scam bought rci points”
1 of 5 stars Reviewed 30 December 2009
1
person found this review helpful

they were good i tried to talk my other half out of buying rci points but could not they are a good way of buying i time shares but i felt the aggression of the sales team was harsh but they got through to my other half and he persuaded me the whole system was a good idea and we looked rci up on the internet rci and they were a time share company so we went ahead and brought points it was not until we got home and phoned rci that they said they could not find us on there system that we started to look into the matter and this is still ongoing

  • Stayed November 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask gerry57 about Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester
1 review
1 helpful vote 1 helpful vote
“If you stay here do not part with any money to the Van Gogh Promotions”
2 of 5 stars Reviewed 21 December 2009
1
person found this review helpful

The sales team here are very profesional at what they do but dont get taken in by them you will regret it and if you are like us you can not aford to lose £3,500

  • Stayed March 2009, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask GulibleTrina about Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Top Contributor
52 reviews 52 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Pascale Poutrel & RCI Points/Van Gogh Promotions & Holiday Solutions at Bel Air are to be avoided at all costs!”
1 of 5 stars Reviewed 7 November 2009
2
people found this review helpful

We were caught up in what we think is a huge SCAM at Bel Air Resort, led by Pascale Poutrel and her team. Many people on Holiday Watchdog have neither received cancellation money back, nor received RCI points either, since paying her money! Bel Air itself is dreadfully scruffy and dirty!

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ToedipperEngland about Bel Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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