I have just won in the Small Claims Court against Thomson's for the upheavel we had to endure due to this Hotel being unacceptable and not up to a decent standard. I am not talking of the food but the rooms. We where a party of 4 adults 2children,and expected to stay in a room with 3 single beds pushed together, making 1 large sleeping area. You could not even open the wardrobe doors. The bathroom was appalling, mouldy shower curtain, the rooms smelt awful, there was a hole in the wall covered with cardboard, the list is endless. If you have problems, get a written report from the rep (if you can find one) before leaving. Pursue it through the courts! I did and I won!. I got a full refund plus compensation.
- Hotel Flamenca
