Stayed as part of Newmarket Travel package with my wife and another couple. Fortunately, we were put on the 3rd floor and the room was good. Having read the previous reviews we were prepared for the basic breakfast facilities and went into town for evening meals.
Optional coach trips were not cheap. We decided not to go on the one to Cordoba, although some people later told us that this was the best one! That day we hired a taxi (35 Euros) to take us up the mountain, about 20km, to El Torcal. The driver was very good and waited for an hour whilst we did a walk on one of the routes. We had drinks in the cafe afterwards and then he took us back to our hotel. A good way to spend a morning and a lot cheaper than the coach tours!
On the strength of a previous review, we were unsure about the trip to Ronda, but glad we went. Spectacular views, plenty of museums, shops and places to eat - what's not to like?
We tried various restaurants in Antequera for evening meals: one to avoid though is the Panero in Cuesta Zapateros, just off the Plaza San Sebastian (Tourist Info office nearby). Food arrived cold and unpalatable. In the Plaza there is a bar called Salon Manzanito which was good, with a reasonable range of dishes and tapas - we ate there twice. Only minor problem was a stray dog wandering in and begging for food! Had to be shooed away by broom wielding staff! Other good restaurants were El Escribano, Coso San Francisco, and one behind the Iglesia San Augustin.
Didn't have any problems with the hotel staff, unlike some other comments.
I think you have to quite like walking as the hotel is a little way out of the town centre (only about 10 minutes though). Some of the coach tour locations, especially the Alhambra & Granada visit, involve a lot of foot work!
On the whole we had a very good time and the Newmarket Travel rep, Sally, was very helpful.

...unless your idea of "continental" is cheese and ham slices with cold coffee - every day! Never mind, this is a very fine hotel in a short walk of the centre of town. And Antequera is a town to spend time in. We did not eat in the hotel as the menu was limited - see other reviews...However, we had a large room with good shower and a view to open countryside. Do ask for a room on the third floor (nice and quiet)

Hotel location poor. Reception staff in need of training in customer relations. Food badly cooked and presented. Breakfast only for the fit, arrive late and there is nothing left. Avoid the trip to Ronda, this is just an expensive coach trip. We were left outside Macdonalds and told to report back in 5 hours. Best trip we had was on the bus around town. Disappointed with trips to Seville and Granada. Will not use this company again.

We upgraded to half board. What a mistaka to maka. Our group of some 24 people who took the half board option were agreed that the food was badly cooked, badly presented and badly served, the highlight being the soups which were edible. Basically it was very poor value for money. The arrangements for breakfast were farsical, it was not like any buffet/continental one I have ever had before. two choices of cereal, one type of cheese and one of ham, sometimes there were even bread rolls and when the fruit was gone it was gone!
The two toasters were barely operable resulting in the breakfast queue snaking half way back to reception. Our overall impression was that the hotel staff were not interested in the guests.
On a more positive note the Hotel was ideally located and was only a short walk to the lovely town of Antequera with its shops and restaurants. The rooms were spacious modern and clean although the advertised room safes were absent.