Was playing golf in Kells and decided to stop off at the Hilamar on my way home, BIG MISTAKE, while i was waiting for my meal i could hear Robert Bagnell openly run down customers for their appearence, language and even their accents, "not what you want to hear from the owner" the food was cold and served on a freezing cold plate and when i complained i was told " i dont get paid enough for this" and walked away. i thought she was gone for a fresh meal so i waited, im still waiting. half an hour later a young man passed by and asked why i hadnt eaten my steak i explained about what happened and he stormed off in a huff. i later found out it was Robert Bagnell junior, SURPRISE SURPRISE. No one came back to me after that so i left a fiver on the table " a lot more than the meal was worth" and left. Mr bagnell needs to take care of his customers and stop bad mouthing then. GOOD POINTS- Lovely clean hotel. BAD POINTS- Badly managed, food a disgrace, and someone needs to tell Bagnell snr and jnr they are no better than the rest of us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC