I made reservations and gave credit card info and received confirmation which states if you cancel at least 10 days before the reservation you will be charged $25.00.

Two weeks later I called (still 20 days before the reservation) and told the owner I was considering cancelling. Elise, the owner, informed me that I would be charged half of the cost of my stay.

I called my credit card company about 30 minutes after speaking with Elise and told them although my card had not yet been charged, that the merchant and I were disagreeing on what the cancellation fee would be and I needed to know what my options were. Boy was I surprised to be told by the credit card company that Elise had 24 minutes earlier ran my card for 250.00 ! Soon as I got off the phone with her she ran my card! Fortunately the credit card company removed the charge for me because I did have the confirmation.

Very questionable business practices!

From the moment we walked in the door we felt like we were at home. Our hosts - including Missy, their sweet Springer Spaniel - did everything they could to make our visit memorable. Our suite was beautiful and comfortable. After a full day of exploring and shopping, the big jacuzzi and fireplace were perfect, especially with our bottle of champagne!
We thought it couldn't get any better until we went to breakfast the next morning. The meal, the setting, conversation with the other couples and our hosts all made it just perfect. Not to mention some of the best coffee I've ever tasted!

I only recently found this website or I would have posted my review sooner. We stayed here for a friday/saturday night weekend package deal in August, 2001. I think we paid about $500ish for the whole package which included our room, the Adeline room, gourmet breakfast both mornings, massages at the local massage parlor, $40 gift certificate at our choice of several local restaurants, horse/buggy carriage ride, tickets on the trolley, tickets on a boat ride and/or to a magic show. We did everything but the boat ride/magic show.

Our suite was very beautifully decorated with tons of antiques. There was another room attached that had a wonderful jacuzzi tub. The owner is a chemist and makes all kinds of soaps and encouraged us to use his bubble bath in the jacuzzi tub. There was also complimentary champagne, free use of video library, a refrigerator with sodas/water, and a bowl of candies in our room. I believe we were also offered tea/cookies and other snacks in the afternoon. The jacuzzi room led us to an outside porch with a porch swing overlooking the hill down into Eureka Springs.

It was a wonderfully relaxing trip, and I really enjoyed this B&B. We were within walking distance of all of Eureka Spring's shops, and the Catholic Church was just a block or so away.