We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Colonial Inn – reviews, photos

154 Huntsville Road, Eureka Springs, AR 72632 (Formerly "Budget Host Inn")
Hotel amenities
Colonial Inn
Ranked #27 of 34 hotels in Eureka Springs
3.5 of 5 stars 11 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

11 reviews from our community

    Trip type
Traveller rating
    3
    3
    1
    0
    4
Date Rating
1 review
4 helpful votes 4 helpful votes
“Terrible service”
1 of 5 stars Reviewed 11 July 2011
4
people found this review helpful

A friend of mine and her mother were trying to get away for a weekend and found this hotel. We called prior to leaving to make sure that if we were a few minutes passed closing that we could still get our room key. When we arrived the front desk associate said that he was mad that he had to wait 5 minutes past closing even though we called and explained our situation. I went ahead and paid the 67 dollars for the room and then he found that one more person was with our party. He tried making me give him 20 dollars to let her stay in the room. I told him that this was a bribe and illegal in the U.S. He did not like this very much. He was extremely rude and when I told him that he would not bribe me he told us to get out. I have never had anything like this happen to me. I said I would be happy to leave because at that point I did not want to stay there anyways. But he was refusing to give me my 67 dollars back. I told him that I would not leave until I got my money back and he said that since we cancelled we still could not have the money. He showed me a piece of paper for maybe for one second and Said see here it says that you can't get your money. I asked to see the paper and he would not show it to me. This tells me that he was lying. I said you are being very rude and this service is terrible. This upset him even more telling me that he didn't want us in his hotel. Implying that we were bad people. I said what can I do to get my money back for the room and he said that there would be a fee but did not have any sort of set fee schedule. My friend suggested 30 dollars which he took with no problem (another bribe). This was the worst experience that I have ever had. I paid thirty dollars for a man to degrade me and the people I was with. At 11:00 p.m. We had to find another hotel which the place we ended up at said that they have had people come in saying the same things. I would never stay or recommend colonial inn to any of my friends or family.

  • Stayed July 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Kiphilli about Colonial Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, Arkansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“This hotel is a joke!”
1 of 5 stars Reviewed 16 June 2011
3
people found this review helpful

I planned a surprise party for my husband and had made reservations here for our friends to stay at my expense. The reservations were made well over a month ahead of time and when I called to confirm I was told I would have to make a special trip to Eureka Springs atleast two days prior and pay for the rooms, all of them, in full. I do not live anywhere close to Eureka Springs for this to be feasable. Nor have I ever had a hotel demand payment before the day of arrival. When I told the man I could not do this, his answer was to just cancel my reservations! A week before my departure! Ridiculous. I do not recommend this kind of service to ANYONE!

Room Tip: Do not waste your time at this hotel.
See more room tips
  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by justine55711 for Eureka Springs
Ask justine55711 about Colonial Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Eureka Springs hotels

Rodeway Inn Swiss Holiday Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d543527?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The New Orleans Hotel & Spa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d325462?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Land O Nod Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d583099?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Heartstone Inn and Cottages
5 of 5 stars
Show Prices ABS:HotelCheckRates-d72924?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Apple Blossom Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1627116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Chelsea, Oklahoma
1 review
1 helpful vote 1 helpful vote
“THIS PLACE IS GREAT CLEAN, NO NOISE, CUSTOMER SERVICE IS UNREAL”
5 of 5 stars Reviewed 23 April 2011
1
person found this review helpful

My husband I stay here two nights we have stayed in many hotels/motels and this is rated int the top two. We had a great reception and stay a very nice couple. The rooms are exceptionally clean, the sheets and blanket are fresh not stale, the shower has pressure and is hot. The beds were comfortable. Very quiet and great room, was large and not cramped., parking lot is large and easy access. We can not say enough all you would want for a quiet romantic weekend. We will never stay in another hotel when we visit Eureka Springs.

Mr & Mrs Norman Reynolds

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TReynolds45 about Colonial Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
“great”
5 of 5 stars Reviewed 11 April 2011
1
person found this review helpful

we stayed there for one night. arrived at about 10:30 p.m. and left at about 9:00a.m. the room was clean and comfortable. plus our car was right outside our door which is very convenient and safer. our stay was on a saturday night and we were not bothered once by any noise. my husband said the staff was friendly and helpful. the location is very close to the shopping. i will definitely stay here again because for under $50 its a perfect place to crash after walking around eureka.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask stylist14 about Colonial Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TULSA OKLAHOMA
1 review
1 helpful vote 1 helpful vote
“Best Value in Eurkea”
5 of 5 stars Reviewed 13 March 2010
1
person found this review helpful

We've stayed at the Colonial Inn twice now. The first time we stayed in a room in behind the hotel and it was clean and basic. The last time we stayed, we got a room in the main building. What a differance! They are $10 more but well worth it. The room was extra large and the bed was brand new. The owner is very friendly and has made our stay enjoyable on both occasions. He and his wife actually seem to care how your stay was.

  • Stayed March 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GOLDWINGING about Colonial Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Colonial Inn also viewed

1886 Crescent Hotel & Spa
4 of 5 stars 795 Reviews
Eureka Springs, AR
Show Prices ABS:HotelCheckRates-d76931?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pointe West Resort and Suites
4.5 of 5 stars 20 Reviews
Eureka Springs, AR
Show Prices ABS:HotelCheckRates-d270809?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN Eureka Inn
4 of 5 stars 57 Reviews
Eureka Springs, AR
Show Prices ABS:HotelCheckRates-d74919?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 34 hotels in Eureka Springs, ranked by popularity »

Been to Colonial Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Colonial Inn

154 Huntsville Road, Eureka Springs, AR 72632 (Formerly "Budget Host Inn")
Price range (per night):* INR2,675 - 4,793

Owners: What's your side of the story?

If you own or manage Colonial Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Colonial Inn
Show the lowest price for this hotel (from our partners)
Show Prices