We have stayed at Pointe West off & on for many years and after a four year hiatus decided to go back for the view. Things got off to a rocky start when we checked in as the room we reserved was given to another guest and the room we eventually settled on was near the stairway where a very loud guest (both in feet and face) keep stomping up & down. The owner soon made right the check-in snafu and the loud guest was soon sent packing. From then on our stay was quiet & blissful with the superb view we had hoped for. The improvements to the property are evident in every respect from the cleanliness of the rooms to the new paint to the enhancement to the grounds (LOVE the firepit, we plan to use it next time!) The management are friendly & responsive and obviously take great pride in improving the place. Really enjoyed our stay, we WILL be back. One tip to future guests: be sure to place the "Clean Room" sign on the back of the door outside else your room won't get cleaned (we weren't told this at check-in.....)
- Pointe West Hotel
