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Pointe West Resort and Suites – reviews, photos

11882 Hwy 187, Eureka Springs, AR 72631
Hotel amenities
Pointe West Resort and Suites
Ranked #4 of 34 hotels in Eureka Springs
4.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
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    1
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Date Rating
antiquebeak
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Some things do get better with Time”
5 of 5 stars Reviewed 5 November 2011
2
people found this review helpful

We have stayed at Pointe West off & on for many years and after a four year hiatus decided to go back for the view. Things got off to a rocky start when we checked in as the room we reserved was given to another guest and the room we eventually settled on was near the stairway where a very loud guest (both in feet and face) keep stomping up & down. The owner soon made right the check-in snafu and the loud guest was soon sent packing. From then on our stay was quiet & blissful with the superb view we had hoped for. The improvements to the property are evident in every respect from the cleanliness of the rooms to the new paint to the enhancement to the grounds (LOVE the firepit, we plan to use it next time!) The management are friendly & responsive and obviously take great pride in improving the place. Really enjoyed our stay, we WILL be back. One tip to future guests: be sure to place the "Clean Room" sign on the back of the door outside else your room won't get cleaned (we weren't told this at check-in.....)

Room Tip: Request a room on the ends, that way you only have one neighbor. We like the upstairs (street level...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland, Illinois, United States
Reviewer
3 reviews 3 reviews
“Amazing staff, breathtaking views!”
5 of 5 stars Reviewed 21 October 2011

This place was AMAZING! We stayed at the Crescent Hotel last year and it was nice, but in our personal opinion, WAY overpriced. However, Dr. Bakers Lounge is one of our favorite places to eat. Kathy, Mic and Lisa went out of their way to make sure we had everything we needed. They were very helpful with recommending places to eat and things to see. The rooms are nice and clean. The only negative thing I would have to say is some of the rooms are out dated. This place would be a gold mine if the proprietors would invest some time and money in things such as newer faucets, newer tv's, and flooring. Our bed was a little low to the ground, but other than that, very comfortable. The view to the lake was breathtaking and the sunsets and sunrises were beautiful! We are already planning a return trip! Keep up the good work Kathy, Mic and Lisa!

Room Tip: I would ask for a room on the bottom level facing the lake. They also have more recently updated ro...
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Great service, clean, awesome staff, can't beat the view.”
5 of 5 stars Reviewed 16 September 2011 via mobile
1
person found this review helpful

Didn't notice any of the negetives of previous guests. I think the new owners and management have done a great job addressing the problems noted by these guests. The location was great. Only about 15 min. outside of eureka springs on beuatiful lake beaver. It was great to wake up every morning and drink coffee and look at the awesome view. The management was great. They even invited my wife and I to come down to the fire they were having to relax and chat. Very nice people. Our room was clean and well kept. I only wish we could have stayed longer than 4 nights. Thanks pointe west for a great stay.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ptrickle about Pointe West Resort and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Fun weekend get-away with friends and a breathtaking sunset!”
5 of 5 stars Reviewed 21 August 2011

A group of us went to Eureka Springs for a last hoorah before we all parted ways and moved away. We went one weekend to go hiking and camping one day and stay at the motel and explore Eureka the other day. I have stayed at the motel before and loved the view and the tranquility of being a little out of the town of Eureka so I suggested it to my friends. There ended up being 12 of us that went and everyone loved it as much as I did! We originally were going to only stay one night but had so much fun we ended up staying an extra night. We watched the sunrises in the morning, which are amazing, and the sunsets over Beaver Lake in the evenings. The rooms are cutely decorated... all a little different from each other.
We did end up going into Eureka for a little shopping, exploring, and eating :) Not too far of a drive... For dinner the first night we had a limo cab take us into Eureka and back home at the end of the night so we could enjoy wine and a little night life (The motel had the information for the limo company and helped set it up for us). We all had rooms on the top floor with our own patio areas, and all the rooms had a great view of Beaver Lake.
I will be back!

Room Tip: The first time I stayed I got the whirlpool room which is fun and romantic, but all the rooms have g...
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  • Stayed June 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great Place to Stay”
5 of 5 stars Reviewed 14 August 2011

Just got back from diving at Beaver Lake. Stayed at Pointe West Resort. This was such a great place to stay. Rooms were very well maintained. Staff was amazing and really seemed willing to go that extra mile. Also the view from our room was amazing. The location is perfect, just right down the road from a dive shop and our dive location.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Pointe West Resort and Suites

  • Pointe West Hotel
Address: 11882 Hwy 187, Eureka Springs, AR 72631
Price range (per night):* INR2,787 - 10,310

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