When we checked in they gave us a Card for our room. When we opened the door, the Smell Knocked us Back. Looked on the floor & there were 2 Bug bombs. Management said they bomb rooms once a month, to control the bugs. Guess they are to cheap to use a Bug company. Yes, they gave us a new room. But this room had a Few flies in it.. Plus they advertise Microwaves & a Refrigerator. Don't count on it. Rooms don't have either one. Bed was okay though.Will never ever stay here again, even if they gave us a free night. Cheaper & better looking hotels on the way to this one. The Ice machine didn't work & only vending machine they had was a Soda machine. Plus when we woke up the next morning, there was a couple bugs crawling up the wall. Contineal breakfast was just pre-packaged muffins. No Juice, milk, cearal or anything. Just Coffee & Muffins. What a waste of $50.00 something dollars. Cheaper & closer Hotels & Motels to the Historic District of Eureka Springs.
Room Tip: Cheaper & closer hotels to downtown area
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 April 2012
Dear Guest,
We sincerely apologize for all the inconveniences that you’ve experienced during your stay. Our main goal is to maintain cleanliness in each room and around the vicinity. I really am so sorry that this happened. Our front desk would have been happy to assist you in giving you the service that you truly deserve. We will make sure that this will not happen again and rest assured that all your concerns are noted. Thank you so much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC