My husband and myself went to Eureka Springs Ar because we are ghost chasers and they have the most haunted motel in America there.When we saw howmuch that hotel wanted per night we decided to go to a discount motel and use the money we saved on attractions.This motel was nothing special,It was clean and had a wonderful location.What we really liked the best was the fact that when we checked in there was a clerk by the name of Rosco,I don't know if he was the owner but he treated us like he knew us for years.We stayed for 3 days and really hated leaving because it really felt like we were leaving a loved one behind.I hope that Rosco stays with the motel because he is such an asset.We really enjoyed our vacation.

I don't have much to say other then we were treated as we were royalty.From the time we arrived to the time we left.We will be back and really loved the service of the staff.While we were there they were receiving an inspection and they got 5 stars for their service.

I don't think there is enough space to list every problem we had with this motel, but I'll try: I called in July for reservations told the lady the building I wanted that faced the woods(I didn't know exact building #)she said she new and all was well. When I checked in, we were put in a building that faced parking lot(not what I had requested) told the owner, he then put us in that building. We were told by signage, that the room phones don't work(due to lightning strike, waiting on part from Canada???) and hanging in the lobby, was a huge posterboard handwritten sign that said "we do not recommend pizza hut"(kinda trashy IMO)we had NO problems at pizza hut that night for dinner. We open the doors to the room and were instantly greeted with the horrific smell of mildew, mold and musty smell, there were plenty of glade plug-in's trying to mask the smell, I went to turn the air on and realized the knob was missing, so manually I figured the blower out and as soon as it kicked on, dead bugs blew out! Gross! Remote did not work for tv. Could NOT sleep due to smell, so decided we would try to be moved to different rooms in the morning. Once we got up the next morning I noticed my son was itching his leg, I moved the bedding off him and there was a ROACH crawling around! That was the last straw, I knew we had to leave! We had to explain our situation to 3 different people before finally getting a refund, BUT, it wasn't pretty, we were to "blame" because the original rooms they had for us were ok(in their opinion) even though NONE of the rooms should have been like that(IMO)! My mom did lose her temper about everything, I'll admit, but the things this "owner" said to my mother was inexcusable, totally going off on her, telling her to "have a nice life", etc...very unprofessional! As we were waiting for the credit refund we noticed a bottle of vodka on the desk, right in plain sight were they sit. Take what you want from this, and I'm sorry it's so long.

Nothing in life is perfect.I read reviews always complaining and belly aching.I don't care what anybody has to say because I am a regular at this motel and they always bend over backwards for there guests.Most of this motels reviews agree to that fact but I just had to finally open my mouth because I have always been happy here and to the people that bellyache,Just remember that this is a $45 per nite motel and for the money is well worth it.