We stayed at the hotel from the 28th Dec 08 till 4th Jan 09. It was our first visit to Andorra and the skiing was great for all abilities but mainly the intermediate skiers and borders.
The Hotel. The staff are superb. Very friendly indeed and very helpful. Generally the rooms are OK. As you would expect from any ski hotel within this price range . The rooms are basic but clean. All you need really. Ha ha and the walls really are like paper, but after a hard day on the slopes and a bottle of wine. Who cares?
The food on the whole is on the better side of average (3 courses usually includine Meat, Fish and a vege option).
The main negative we found is that the hotel is also a popular restaurant used by the general public (Mainly the Spanish and French). This, I suppose is good, but the half board option serves food at a lower quality than the paying visitors. So we felt a little left out I suppose. The hotel guests are served dinner between 7 aand 9. Many of us felt that we were ushered out of the restaurant at 9 as the tables are reserved by other people.
The above would not be so bad if there was a lounge to go to chill out. There is a bar but it is impossible to use in the evening. Furthermore, although the bar is supposed to be open between 4 and 6 for coffee etc. The staff were slightly reluctant to serve us as they were preparing the tables for the evening.
If you are the type of person who just needs a bed and decent food then this is the place for you. But if you are part of a group or a family and want somewhere to sit together and chill out together in the evening instead of going out, then the Chez Paulo may not be ideal.
Oh an one last thing. Ski lockers are available in the hotel but the slopes are a 150m walk up the hill. We booked a locker on the slopes. 20 Euros for the week. A little expensive I know but well worth it.
Thanks for reading our review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC