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Tzam Poc Resort – reviews, photos

Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo 07010, Guatemala
Hotel amenities
Tzam Poc Resort
4.5 of 5 stars 8 Reviews
20 June 2009 -
bahhumbugessexgirl
 
 
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8 reviews from our community

    Trip type
Traveller rating
    5
    1
    1
    1
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Date Rating
North Carolina
1 review
1 helpful vote 1 helpful vote
“Beautiful views, but not worth the stay!!!”
2 of 5 stars Reviewed 9 July 2009
1
person found this review helpful

We did not have a pleasant experience at Tzampoc Resort. My expectations and my family's were of a more modern hotel. The pictures in the website were too good and we were disappointed with what we found. Just to get to the hotel we had trouble with the car since it is an incline of good 45 degrees. The place did not seem to have good maintenance, it was not very clean, lots of step to get to the villas. The views were amanzing, but we were so uncomfortable that we did not enjoy them as much. The weather did not help, there was a storm and it rained for more than 24 hours. The worst experience was that my sister and her family got intoxicated with charcoal fumes that was left in the room for heat. In the middle of the night we did not get any assistance and we did not even have a flashlight. We had reservations for three nights and we cut it short to one night. I will not recommend this hotel to any of my friends.

  • Stayed June 2009, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Colchester
1 review
1 helpful vote 1 helpful vote
“Perfect Wedding or honeymoon hide-away”
5 of 5 stars Reviewed 20 June 2009
1
person found this review helpful

We arranged our wedding her in January 2009. The owner's wife is a local notary who married us. This is such a perfect spot, the pictures on their website do not do justice to the location nor does it show how great Lucio, the owner, his wife and their staff are.

I can't recommend this place highly enough!!! If you want to get married in Guatemala, this is your venue!!!!

  • Stayed January 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“A true gem!”
5 of 5 stars Reviewed 17 July 2007
3
people found this review helpful

I have never experienced such warm and friendly service and personal attention at any other resort. Lucio, the owner, welcomes you like family; he is one of the most fascinating people you'll ever met. He and his staff went out of their way to help us with our plans to ensure that we made the most of our stay in Lago Atitlan. Not only did we find a gem of a resort but we also made a friend. We will never forget this place. The views and architecture are stunning, the resort itself is very well maintained, and the staff will make you feel like royalty.

  • Liked — The service and beauty of the resort
  • Disliked — Nothing
  • Stayed June 2007, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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San Anselmo, California
1 review
2 helpful votes 2 helpful votes
“A Magical Place”
4 of 5 stars Reviewed 3 May 2007
2
people found this review helpful

Tzam Poc is truly magical, perched above Lake Atitlan, the most beautiful lake in the world (so said Aldous Huxley). The main house and small outbuildings seem to grow organically up the steep hillside, each level with an amazing vista.

As another visitor noted, Tzam Poc was designed and built by owner/architect Lucio Mamberto, originally from Italy, who came to Guatemala many years ago and has adopted this country has his home. He has a welcoming European presence, and his lovely small staff is thoughtful and accommodating.

Rooms at Tzam Poc are comfortable and spacious; there's an infinity pool and jacuzzi where visitors can relax and take in the grandeur of the lake. A lovely breakfast is included.

When we visited my teenage son and I were the only guests. Don Lucio and his staff made us feel completely at home, as though it was our home. They happily arranged transit to the market in Chichicastenango, and a boat tour of the lake, and would have done more if we'd only had the time.

Santa Catarina is a small town not far from Panajachel, with little more for tourists than a dock and a few small hotels in and around the town.

Visit Tzam Poc soon, before too many other travelers make the same discovery.

  • Stayed July 2006, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, D.C.
Top Contributor
91 reviews 91 reviews
Reviews in 70 cities Reviews in 70 cities
347 helpful votes 347 helpful votes
“Spectacular views...”
5 of 5 stars Reviewed 20 February 2007
2
people found this review helpful

Tzam Poc Resort is built into the steep hillside above the little village of Santa Catarina Palopo, on the north side of Lake Atitlan. This affords a sensational view of the volcanoes on the other side of the lake, and indeed the entire lake. The small resort was built by the architect Lucio Mamberto, an Italian immigrant to Guatemala, who remains on the premises as owner and impresario, and welcomes guests with an expansive, "Welcome to my home..." The overall look is nautical -- sort of Captain Nemo meets the Isle of Capri -- with lush gardens and uniquely sculpted rooms and suites that feel as if they're organically grown from the hillside. The morning breakfast is taken on a veranda overlooking the lake, and guests are made to feel as if they've been admitted to something of a private retreat. This is not 5-star, cushioned comfort -- if you're staying on the ledge of a dramatic landscape, you shouldn't expect shoe-polishing machines and a phalanx of little Aveda bottles in your bathroom. But if you want to feel a sense of what it means to be in Central America, among those who've chosen to love this country, it would be hard to find a better spot.

Stayed January 2007
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Tzam Poc Resort Also Known As

  • Tzam Poc Hotel
Address: Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo 07010, Guatemala

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