Horrible experience, We where in room #105. The room smelled of mold. Mold was visable in bathroom. Had to use the lobby toilet as ours didn't flush. The staff all seemed aware of the issues and encouraged use to write a review. We asked Pablo at the front desk for a different room. He said we would have to pay $10 or $15 dollars to move as they didn't have any other standard rooms. Although the place looked empty. This problem was handled very unprofessionally, any other hotel would have resolved this immediatly. It seems that the management takes for granted that people will come reguardless of the conditions, Not Us.

Our hopes were modest...this was the only RCI-associated hotel with rooms available in Costa Rica the week we needed them. Instead, we're happy with the hotel and its amenities, and REALLY pleased with what we found there.

The food was excellent and prices very reasonable. The corvina and the fried calamari were exceptional...pass on the french fries and get mashed potatoes.

The rooms were oldish but large and comfortable, and the wi-fi and tv actually worked unfailingly...no small accomplishment in Costa Rica. The bathroom plumbing was sluggish, but we coped easily. The pool was large and clean and attractive, and there's a good hot tub. There's also a tennis court and a casino - not our things.

The staff was helpful and friendly, with a few pretty good English speakers. I believe that the hotel is a training site for students in the hospitality.

On the downside...NO SIGNAGE. We got lost driving at night, although the hotel is right off the main highway. Also, they had no record of our existence in their computer. Fortunately we had the confirmation email in ours. Same thing happened to the other family checking in at the same time. They need to fix that. Also, it's LOUD some nights...karaoke loud. Didn't bother us a lot, but we live here in Costa Rica and live with loud music and barking dogs:)

All in all, we had a great time, and would come back in preference to the other (beach) options available with RCI. Lots to do nearby...tropical rainforest stuff, beaches, riding, etc. Attractive grounds and play equipment for children, too.