We arrived at Conway exhausted from a long day of driving. (and the afternoon traffic in Conway is unbelievable). "Grace" greeted us at the front desk and immediately took charge of us. She was more than helpful and enthusiastic. She recommended several restaurants close by and extended such a gracious attitude.

As is my constant complaint at Hamptons, the bathroom lighting is very poor except in the upgraded rooms. However,
the room was clean and comfortable and the breakfast was delicious. (more creative and delicious than most Hamptons). The breakfast staff was friendly and helpful. There is no indoor pool (there is an outdoor pool), but we were too tired to care. The attentiveness of the staff was outstanding and they did everything to make us feel at home. Brava, Grace!!!

We'd stay here again anytime we're passing through. Cleanliness and safety are the most important things to me. Its location is good, close to the freeway, close to restaurants and it is very clean. Loved Colton's Steakhouse.

I received a total of about 15 bedbug bites on my one-night stay in room 219 on 11/01/08. The room was otherwise clean and there was no reason to suspect a problem. I did not notice any itching until after I left the city. We had to treat our car, luggage, our clothing, our bed at home, our garage and other items, with malathion once we learned what had caused the welts on my arm, legs and ankles. The bug poison made my life very difficult, as I have emphysema and asthma. After 9 days, the bites were improved, but were still itching. In 2 weeks they were okay. I took pictures of the bites and sent them at Hampton’s request. Hampton Inn suggested I send “medical bills” and they would pay them. (Who goes to the doctor for insect bites?) Except for the bed bug eradication procedures, the bites are like severe chigger bites. They seemed to think they owed me nothing for my personal distress, driving a different car to work, and all the eradication. I have never seen such poor customer service in my life.

I just spent two nights at the Hampton Inn, dropping my daughter off at college. The staff was friendly, the room clean and modern, (with comfy beds), and the breakfast buffet good. Even though there are motels a bit closer to her school, I will definitely stay there when I return for parents weekend.