This was our first experience staying at a Candlewood Suites. We liked the concept of the suites that are available and the room quality was pretty good, except:....
in the second night of our three night stay, my wife and I were awakened at 1 AM by loud talking, slamming doors, etc. on our floor. Neither of us were happy about being awakened. I was hopeful that this was a short-term problem - but was in for an hour of hearing people yelling, fighting (some physical), and many items being thrown in the hall. I didn't dare do in the hall to ask for quiet - each room is equipped with knives. I called the front desk a couple of times and strongly urged the night auditor to call the police. I never did hear the police come to break up the fracas. Fortunately, the violent disturbance ended after an hour.
The part that really irritated my wife and I was the lukewarm (at best) response by the two young ladies working at the front desk the next day. It was more of a "it's not our fault" tone. This was coupled with "We had a couple of people loitering".
The bottom line is this - if you like to be awakened to a WWE match in the middle of the night, this is the place to stay. If you have children and do not want them to hear fighting, cussing, and drunken behavior, you should choose a different place to stay. The place does not have security and appear to not want to contact the police when fighting occurs.
- Also Known As:
- Candlewood Suites Conway Hotel
- Candlewood Suites Conway Hotel Conway
- Candlewood Conway
- Conway Candlewood
- Conway Candlewood Suites
- Official Description (provided by the hotel):
- Comfortable and affordable! We invite you to stay with us and experience the difference. Located off Interstate 40 and Highway 65, Candlewood Suites in Conway, Arkansas is convenient to restaurants, shopping, businesses and entertainment. We are a great choice for employees of Acxiom, Snap-On, Wal-Mart, Hewlett Packard, Southwestern Energy, Suddenlink and Kimberly Clark, just to name a few. Our cozy rooms include the luxuries of home, plus some. Enjoy the convenience of the fully equipped kitchen. Cook your favorite meal on the stove top. Leftovers? No problem, the full size refrigerator will have all the room you need. When you are done throw the dishes in the dishwasher and relax. Your comfort and privacy is important to us. That is why we have incorporated amenities that make your suite a little more like home. After a long day of work you can relax in your recliner with a bowl of popcorn while you watch the movie that you checked out from our DVD Library. Among these great features Candlewood Suites also have washers and dryers where guests can do their laundry for free! We also welcome your pets here at Candlewood for a fee. The kitchens, laundry, weekly housekeeping, and free high-speed Internet are just some of the ways that we are trying to make extended stay traveling more affordable and comfortable for you. There is not enough room to describe all that we have to offer, however, I can assure you that we will do all that we can to make your stay enjoyable. ... more less
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