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BEST WESTERN PLUS Inn of Williams – reviews, photos

2600 West Route 66, Williams, AZ 86046-0275
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BEST WESTERN PLUS Inn of Williams
Ranked #6 of 29 hotels in Williams
4.0 of 5 stars 166 Reviews
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166 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • Hot breakfast(3)
  • Short drive(3)
  • Steak house(3)
  • Large room(3)
  • Desk staff(3)
Traveller rating
    43
    82
    23
    10
    8
Only show reviews for Family (53) | Couples (71) | Business (3)
Date Rating
Overland Park, Kansas
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Good Motel, pet friendly”
4 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

After learning that we were bringing along a dog on our trip, I found that the Best Western in Williams would accept travelers with pets, and is probably one of the nicer hotels in the town of Williams. We were traveling to the Grand Canyon the next day, and decided to stay in Williams instead of Pasayan.

The motel was nice, and it looked like it had been cosmetically updated recently. The room was clean, and staff was very accommodating. The breakfast in the morning was good, about average from what you'd get these days.

One tip that I found rather interesting is that if you stop for gas at the stations nearest the interstate, you'll pay about 30-40 cents per gallon higher than you'll pay in the town proper.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_PLUS_of_Williams, General Manager at BEST WESTERN PLUS Inn of Williams, responded to this review
22 February 2012
We are really glad that we could accomodate your pet and that you liked our location in Northern Arizona just 50 miles south of the Grand Canyon. We hope that you will stay with us again in your journeys to Northern Arizona. Respectfully, Sheryl Olson, Gen. Mgr./Owner
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Cathedral City, CA
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“A Best Best Western”
5 of 5 stars Reviewed 17 January 2012
3
people found this review helpful

We stayed here two years ago while visiting the Grand Canyon, and a couple of weeks ago were delighted to find that it was at exactly the right spot for an overnight on our high-speed marathon from Maine to Palm Springs. It's just off I-40, but high enough on the hillside that there's absolutely no highway noise. The entrance drive is imposing enough for a high-end resort, and the facilities live up to that expectation. The lobby, adjoining lounge and dining room are all elegant, and the front desk attendant was welcoming and helpful. Our room, a king double, was spacious, immaculate and beautifully furnished.

After a quick clean-up, we headed for the dining room, where we found an appealing menu and a short but intelligent wine list. One of us had the French onion soup and a spinach, dried cranberry and walnut salad, and the the other the house salad and the grilled mountain trout - all outstanding. We also much enjoyed the local singer-guitarist, who played traditional standards and took requests.

After that, we enjoyed some time by ourselves in the romantic outdoor hot tub before heading back to our room for our first non-passenger-seat sleep in over 2000 miles!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_PLUS_of_Williams, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
5 February 2012
WOW!!! We are so happy that you like us...thank you for your wonderful comments about our hotel, we hope you will visit us again. It is comments like yours that truly make us want to keep improving. Thank you, hope to see you again soon. Sheryl Olson/Gen.Mgr./Owner
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Laval, QC, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Nice hotel but a little expensive”
4 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

The front desk staff was pleasant and our room was ready when we arrived. Staff at the restaurant was very friendly. Breakfast was good with plenty of hot and cold items. The pool area was clean and very nice. Conveniently located near the highway but a little too far from « downtown » to catch the Route 66 spirit. A little expensive compare to similar hotels we stayed during our trip in Arizona. Will come back.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BW_PLUS_of_Williams, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
5 February 2012
Thank you for staying with us and taking time to make positive comments about our hotel and we were so glad that you will stay with us again! Hope to see you back soon! Sheryl Olson, Gen. Mgr./Owner
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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great Polar Express Location, Nice Property, Average Room”
4 of 5 stars Reviewed 22 December 2011
3
people found this review helpful

We stayed one night at this property while we traveled up to Williams for the Polar Express Train. The hotel was nice, there is a nice lobby area with a bar and live music on selected nights. There is a nice outdoor patio with a gas fire pit to enjoy. They have complimentary breakfast with limited selection (we ate at the Denny's adjacent to the hotel). If you stay during the winter, there were a lot of areas right out in the parking lot with hills of snow to play on. I also noticed a small gift shop on the property and a nice pool/hot tub. The rooms were really basic. They still have the HUGE box TV's. They would save a lot of space in the room if they went to flat screens. There was a little mini-fridge in our room, too. This property appeared to be the nicest out of all the other basic hotels in Williams. It's a really short drive to where the Polar Express was and the little town of Williams (maybe 2 minutes). I encountered issues with my final bill due to the front desk staff not being aware or properly trained on charging/refunding credit cards and their rate policies. Other than that, the staff was friendly and great!

Room Tip: Requested a room next to my sister during our stay. Ended up being on the other side of the lobby a...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BeckyPhoenix about BEST WESTERN PLUS Inn of Williams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_PLUS_of_Williams, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
5 February 2012
Thank you for all your suggestions to improve our hotel...we will make sure that staff reviews reservations thoroughly to accommodate our guests. We will also try and save renting room #110 until after the entertainment ends at 10:00 P.M...thank you for letting us know. We hope that your checkout ended successfully...and, we are truly sorry and apologize for any inconveniences that you endured during your visit. Please come and stay with us again...and notice the improvements...that we have made thanks to you for taking your time to share your views and suggestions. We truly appreciate it. Sheryl Olson, Gen. Mgr./Owner
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Phoenix, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Nice, Convenient, & Clean”
5 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

We recently stayed at this hotel to ride the Polar Express. The hotel is conveniently located (about 1/2 mile) from the train depot and the center of town.
The hotel had a great lobby bar, entertainment until 10pm, and a fantastic continental breakfast (not your typical toast and butter, they had lots to choose from). We did not eat at the restaurant for dinner but they were advertising a nice prime rib special for a decent price. The front desk staff was very friendly and efficient. Outside on the patio they had a nice fire pit to sit by.
The room was nice and clean and offered the standard hotel amenities. The TV had a bunch of channels and on-demand movies.
I would recommend this hotel to anyone visiting the Polar Express as a great place to stay with your kids. There was lots of snow to play in around the hotel, which the kids loved. There were lots of families and kids staying at the hotel so you don't have worry about annoying all the other guests.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask avelez19 about BEST WESTERN PLUS Inn of Williams
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BW_PLUS_of_Williams, Owner at BEST WESTERN PLUS Inn of Williams, responded to this review
5 February 2012
Thank you for all your wonderful complimentary statements about our hotel. We are in the "people pleasing" business and it sounds like you were very pleased...that means we are doing our jobs right. We are looking forward to being your choice hotel when you visit Williams, again. Thank you for sharing your visit with us. Sheryl Olson, General Manager/Owner
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Additional Information about BEST WESTERN PLUS Inn of Williams

  • Best Western Hotel Williams
  • Best Western Williams
  • Williams Best Western
Address: 2600 West Route 66, Williams, AZ 86046-0275
Price range (per night):* INR6,945 - 11,930

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