After a less than happy experience the first time around...we thought we'd give them another chance- they blew it we wont be back....this campground is noisy- I- 40 is right in front of koa which means most if not all sites will be effected by noise- but especially the ones in the front part of the round cicle of this facility, not to mention the train noise that is an ever constant in the Northern Az area...the campground is circlular hence it's name(look at a map of the campground online) but the roads inside are all gravel, not to mention the entire campground is slopped down toward the road (i-40) makes is difficult at best to get a nice level rv/trailer. We had advanced reservations for a site with electric and water and checked in FRIDAY early afternoon.. campground still pretty wide open at this point- they stuck us in the front row of the campground right in front by I-40...since we had stayed there (KOA) once before and knew the traffice noise could be a problem in this space (134) so we had asked to be moved tback o a different site upon check in. It was a holiday weekend and they told us they were full and their policy was to NOT MOVE PEOPLE AROUND. EVEN Though we were there checking in - physically in front of them.... they told us "we're entirely booked, those sites were assigned already to peolpe that were checking in but not until SAT...- well you guessed it, needless to say Saturday afternoon came - no people checked in --the 4 sites next to us were empty as well as many other sites in the park for that matter.. So- Hubby went up to again asked to be moved.. they said same thing.... "full, people assigned sites already, policy, holiday weekend"... blaa, blaa, blaa.... long story short- we asked a 3rd time to be moved ..and by 8p.m. SUNDAY night a few people had checked in to the 4 sites immediately beside us... the campground has several great ammenities--- but the lack of "customer oriented service"... means we will not be back. We gave them a second chance - they blew it- we wont be back.

Our family of 2 adults, 2 teens, and a preschooler was excited about this campground because it seemed it had something for everyone with all the amenities listed on their KOA and Facebook page. We reserved a tent site over 2 months in advance, requesting one large enough for 2 tents. Upon check-in, they told us they had already assigned us a site and we couldn't choose, despite them not being full. The kid (maybe 15) who checked us in couldn't answer any of our questions about the amenities and activities. We arrived at the assigned site and found that it was half the size of the other sites and not large enough for 2 tents. After we complained, they let us switch. There were only two bathrooms and two showers for the whole half of the campground that had all the tent & kabin sites, not nearly enough. There were always lines of people waiting to use them and they got dirty and out of stock quickly. We used the pool the first day. The water was cloudy and we could not see the bottom. We tried to play mini golf one day but after paying and waiting a half hour for the equipment attendant who never came, we had to request a refund. The craft was tie-dye t-shirts for $15 each, too expensive for a family, as were the horses for $35/hour each. The family movies were shown on a 13-inch TV. There is a lot of interstate & train noise so bring ear plugs. We did enjoy the nice playground, hay ride, and live music (all free). The game room was nice but everything had a cost except checkers (air hockey cost $1). The setting is beautiful with tall pine trees and it was a nice 30 degrees cooler than our home in the valley. Overall, we were disappointed because we did not experienced what was advertised. My guess is this may be due to the ownership change since we'd made our reservation. $40 a night for a tent site is expensive, considering much of the amenities cost extra (and they charge extra for kids, sites are not a flat rate). Our family was disappointed enough that we went home a day early.
Bottom line: This is a pretty campground with great summer weather. Keep your expectations low for everything else,

We took 3 kids, 11, 12, & 13 to see the Grand Canyon and decided to stay at one of the lodges at Circle Pines, just one exit from the I-40 turn off to the GC. This was our first time at a KOA - but it won't be our last. We had a great time at Circle Pines. We stayed in one of their lodges and it was clean, spacious, comfortable, and quiet. There was so much to do there for the kids. They have an indoor, heated pool & spa, new playground equipment, miniature golf, volleyball, bicycle rental, mule rides, hiking paths, even an arcade room with pool table and air hockey. On Saturday nights they have live music. The Saturday night we were there they also had a BBQ rib special - the best ribs we have had in years!! The food at the Bear Cafe is outstanding. Definitely try the cinnamon rolls! Each of the lodges and cabins have their own fire pit, picnic table and porch swing. Great for s'mores. Campers with kids should also venture over to Bearizona and the Deer Farm, both nearby. The new owners are extremely helpful and doing so much to keep the site looking beautiful.

First time staying at a KOA. Good experience. New management who is determined to make ur stay a good one. Noisy so close to freeway but easy access is tradeoff. One exit from grand canyon exit.