We spent 2 nights at the hotel. We didn't take the train but drove to the Grand Canyon. We enjoyed the nice, clean accommodations. The hotel was quiet and relaxing.

I'm late in reviewing this hotel but must tell you what a great place this is! We did the "Rails to the Rim" pkg through AAA and stayed at this hotel. I was rather nervous about staying here due to few negative reviews, but the minute we walked into the beautiful lobby and got a chance to see our wonderful room, I was put completely at ease. Our stay was the week before Thanksgiving and the hotel was in the process of being decorated for Christmas and the first trip of the "Polar Express". We checked in on Wed night, had a great buffet dinner at the depot restaurant, and took photos with Christmas lights on the lawn between the hotel & restaurant. Staff was always very accomodating. Food was always good & had salad/soup bar available. Next time we'll do a carriage ride which was offered outside by cowboys! Shootout was silly but fun with bleechers to sit on. Took train Thursday morning (stayed overnight at Grand Canyon) and returned Friday night to the first Polar Express group. Funny to see complete families running around in their P.J.'s excitedly getting ready to take the train ride to see Santa! Wanted to join them but tickets were sold out - oh well, now that we know about it, we are planning on returning next year! I highly recommend this hotel!

Did not live up to our expectations. Dated but spacious room with basic bathroom. Poor value for price charged. Didn't care for buffet style restaurant or its location. Some food was cold although good choice available. Slow service.

Arrival at busy holiday time but reception was polite and efficient. Room was comfortable but became cold overnight as the exterior temperature fell. Outside temperature was around freezing and the (noisy) room heating system could only blow the curtain around with little positive effect. Easy walk to Willliams township (on route 66). Eating in hotel is across in another building so we breakfasted in the saloon bar (tea/cofee bagels/muffins) and ate out.
Cost of two night package with train ride to Grand Canyon was reasonable. Room clean, tidy, spacious. I had to adjust toilet valve several times - but not really a problem.
We arrived by hire car - easy to find from the Highway.