Convenient location near the airport, typical conveniences and amenities of the Hyatt Place chain, nice complimentary breakfast. Our room was OK, but looked a little beaten up. The very small bathroom didn't have a bath tub, only had a shower. Overall pretty good value for money though.

Well located airport hotel at an OK price - but the room needs a rehab - stained couch, chipped furniture, dirty water glasses, tiny bathroom stall - requires you to squeeze to the side to close its door, outlets on desk that didn't work, loud a/c (with a flawed thermostat). Internet free and worked fine and bed was comfortable. Continental breakfast adequate. Close to airport and convenient for an early morning flight, but I wouldn't want to stay here for more than one quick overnight stay to catch an early morning flight.

Very clean and classy, great bedding. All rooms are suites, our refrigerator worked well and was very quiet. HUGE TV in room, easily tilted to be viewed in bedroom or the sofa area. Nice and simple breakfast bar, with different hot food choices every day as well as pastries and fresh fruit. During the 4 days we were there we had pancakes, breakfast sandwiches, waffles, oatmeal and biscuits & gravy as hot food options. The hotel is located one block off a major freeway with excellent access. Not a busy area, which was nice, minimal noise. Excellent maid service. We'll definitely stay here again!

I choose to stay at this hotel everytime I am in the Phoenix area. The location is great for me since I don't like crowded areas. I enjoy using the kiosk for check in. Even though, their friendly staff do wait behind the counter readily available. I've had many great stays here, no problems. During this stay, we had a smell in our room. Not sure where it was coming from as they were in the process of remodeling. We had a room with a balcony and opened the door which helped cleared out the smell we had in our room. I did not attend to this minor problem because I did not have the time. However, I reported it to the manager via email survey in which he apologized for that issue. But like I said, very minor. Our room was clean. Air conditioner worked great since the weather was hot still, about 105 degrees in begining of September. We did not use the pool. On the other hand, their complimentary breakfast was great. I can't believe the variety they had along with their hot buffet. I've stayed at a Hilton Garden Inn & we had to pay $10 per person for a similiar breakfast. Even in New Mexico, the Hyatt Place breakfast is just ok. At this property, it was a plus. If you like to shop, there's an outlet mall, Arizona Mills down the road going south on Priest Drive. You also need to check out Mill Ave near Az State Univ. Get on Rio Saludo Pkwy and head east along the Beach Parks and get onto Ash Ave, make a left on University and another left to cruise down Mill Ave. There's a In'n'Out nearby and a Yogurtland. All in all, I will continue to stay at this property.