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Quality Inn & Suites of the Sun Cities – reviews, photos

2.5 of 5
16741 N. Greasewood Street, Surprise, AZ 85374
Hotel amenities
Quality Inn & Suites of the Sun Cities
Quality Inn & Suites of the Sun Cities
Quality Inn & Suites of the Sun Cities
Quality Inn & Suites of the Sun Cities
Quality Inn & Suites of the Sun Cities
Quality Inn & Suites of the Sun Cities
Ranked #7 of 7 hotels in Surprise
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    6
    8
    3
    4
    7
Date Rating
Henderson, Nevada
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Nothing fancy but no complaints”
4 of 5 stars Reviewed 8 February 2012

I chose this hotel for the location and price as it was convenient for me to visit a distributor of mine. The service was great, very friendly and helpful. The rooms are clean and comfortable. Nothing fancy about this place, but I couldn't really find anything wrong with it either.

The only thing I wasn't very pleased about was that they told me they charge my credit card a daily fee for use of the safe in the rooms in case I decide to use it. They explained that when I checked out, I can tell them if I didn't use it and they would credit my account. I've never heard of this policy in any hotel I've ever stayed at. When I questioned the policy and told them I would not be using it, they agreed to not charge me the fees. It was only $1.50 a day, but I really hate when I have to wait or fight for credits to my account or when they charge me for no reason.

I didn't eat breakfast here so I can't tell you how the food was. There is a pool table on the second floor which was pretty cool for a hotel. If I had someone to play with, I would have.

The location was convenient. Several places to eat within walking distance (fast food) but also plenty of choices within a short drive.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Pleasant, convenient”
4 of 5 stars Reviewed 30 January 2012

Our family has stayed here twice while visiting relatives-- and we'll return again. Our suite was large with separate living and sleeping areas (though no separating door exists). Room is clean and comfortable. Breakfast is generous-- with eggs, bacon/sausage, waffles, yogurt, cereals, juices, etc. The indoor pool and hot tub is clean and reasonably warm. This is an older property that's had a facelift.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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new york city
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“What a nice surprise in Surprise!”
5 of 5 stars Reviewed 25 January 2012

We thought we were booking a room for one night, and this cheap, clean motel looked like a good spot. It turned out to be better than good, and we wound up coming back for 6 of our 8 nights in Arizona. The rooms (and we did switch often) were all comfortable and well maintained as were the amenities, including the indoor, heated pool. The breakfasts featured plentiful selections and we were never hurried through it. There was an area for sitting outside, and the motel was convenient to shopping and restaurants, including Archie's Deli, which was superb. We stayed at another Quality in Flagstaff for one night that was not as nice, and were happy to return to our find in Surprise.

Room Tip: We stayed in both front and back rooms and didn't really notice a difference since there's n...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson,AZ
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Good Budget Hotel in Surprise,AZ”
3 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I stayed here right befor New Years and at $60 per night it was the Lowest available Rate in the Area.
Property was clean and well maintained. Lobby had a Computer with Internet for Guests use,Complementary Hot Breakfast area that Had scrambled eggs,sausage,potatoes,waffles and normal cold breakfast items. Hotel also has a large Indoor heated pool and wirlpool that I really enjoyed using during my stay. The excersise room was a disapointment with only a old treadmill and elliptical and bike.
The room I had was called a suite and in the area where you enter the room had a one person sofa bed and table for two and then a counter with coffemaker,under the counter refrig and microwave. Moving into the room the bathroom was off to the side and then the bedroom area with flat screen TV and a computer desk and chair next to it. Free internet is available in the room. The bed was not as comfortable as others I have recently stayed and the pillows were half size for some reason. Still considering the price it was acceptable and I had no real complaint. Just befor midnight the phone in my room woke me from a deep sleep and when I picked it up no one was there. Went back to sleep and was woken again at 12:30am with alot of noise from the Hallway that kept going on and on. I went to check and their were three ball players in the hall. two were filling a cooler with ice from the Ice machine and another talking on his cell phone. I just looked at them and one I belive who was drunk gave me a cold stare and Said WHAT? I said the noise woke me and I was checking to see what was up. He continued to Stare like he wanted to fight and then one of the others said were just getting some Ice and were almost done. Not wanting a confrontation I went back in my room and tried to go back to sleep. I considered calling the front desk and should have but just wanted to sleep. The noise from ice machine went on and off for the next 10-15 mins atleast.
I found it hard to get back to a good sleep after that so I did not get a goods nights rest.
I won't blame the Hotel for a few bad guests and if it was not for these guests I'm sure I would have had a good nights rest.
I am concerened however as I see another reviewer has experienced noisy guests at this hotel as well. On the one hand I think this hotel offers a good value for the price but a good nights sleep is important to me as well. I will pay alittle more next time and hope for a more considerate class of guests.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dillon
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“what's with the tiny pillows?”
2 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Not a very nice motel. They have these tiny, lumpy 1/2 pillows. Our door wouldn't lock without slamming it shut. The tv is so old it sounded tinny. The beds were so hard it was like sleeping on a plank.Overall, we wouldn't recommend this one to anyone.

Room Tip: go to a different motel
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask vanzone11 about Quality Inn & Suites of the Sun Cities
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Additional Information about Quality Inn & Suites of the Sun Cities

  • Quality Inn Surprise
  • Surprise Quality Inn
Address: 16741 N. Greasewood Street, Surprise, AZ 85374
Price range (per night):* INR3,753 - 5,041

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