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Holiday Inn Express Surprise – reviews, photos

2.5 of 5
16540 N Bullard, Surprise, AZ 85374
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Holiday Inn Express Surprise
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76 traveller photos
Ranked #2 of 7 hotels in Surprise
4.5 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    44
    16
    4
    4
    1
Date Rating
Newport, Rhode Island
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Staff/Rooms/Amenities = Terrific”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Almost got stuck at another venue that was very poor. Found this HIE and thought we had struck gold! Big Shout Out to Alexis Calabrese at the Front Desk who took very good care of us and also arranged for another family member to switch accomodations from other venue and get a room right next to us. Very friendly and proffessional especially when dealing with people who had been travelling for 15 hours. Nice Job Alexis!! Breakfast choices were very good and varied each day. Kids and Mom LOVED the Hot Tub and the Pool. Rooms very clean. Quality of Towels and Linens above average. Very reasonable rates for what we received. Definitely stay again if we go back to Surprise.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forest Lake, Minnesota
1 review
“SK - Very Enjoyable Stay”
5 of 5 stars Reviewed 31 January 2012

Great price & location. I'm one of those that researches everything before I travel and like everything to be just right. Well, everything was - staff was really accommodating on every level, breakfast was an awesome plus, and the pool was actually warm (some places say their pools are heated, but brrr), and the hot tub was HOT! We have friends & family all over Arizona, and staying here put us right between every where we needed to go. Thank-you!!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
1 review
“Awsome place to stay!!!!!!!!!!!!”
5 of 5 stars Reviewed 26 January 2012

The staff was great and the hotel was very clean. My children loved the pancake machine at breakfest. We will be staying here again!!!!!!!!1

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PinkShues about Holiday Inn Express Surprise
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San Diego
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great value. Great room.”
4 of 5 stars Reviewed 22 January 2012

I originally checked out the residence inn next door, the HIE was $40 cheaper and just as nice.
Rooms were wonderful, service was friendly, beds were above average.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ham Lake, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Christmas In Arizona”
5 of 5 stars Reviewed 19 January 2012

Our stay at the Holiday Inn Express was very nice. Our room was decorated very nicely, beds were VERY comfortable, bathroom was very spacious. Breakfast was a nice add-on! The WiFi was a great benefit to us and actually was the deciding factor when selecting this hotel.

Room Tip: Try not to get a room poolside. It can get a little noisy.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Holiday Inn Express Surprise

  • Surprise Holiday Inn
  • Holiday Inn Surprise
Address: 16540 N Bullard, Surprise, AZ 85374
Price range (per night):* INR5,097 - 7,785

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Holiday Inn Express Surprise
16540 N Bullard
Surprise, AZ 85374
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2 Beds Suite 2 Beds Suite 2 Beds Suite Heated pool in November
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