Arrived at the hotel and was impressed with the modest, but well kept and clean exterior and lobby. Hotel staff was the BEST in acclimating us to the area, offering restaurant suggestions and those that offered the best discounts. Other reviewers neglect to mention that it is also located next to a new mall with all of the popular retail outlets - which is a nice plus. The hotel was quiet, the pool and hot tub are heated and decent and towels are provided. The rooms were spacious, clean and aside from not providing the extra towels we requested in advance, the staff accomodated everything we requested or inquired about. Wireless internet is free with a reservation. The beds were very comfortable and the bedding was clean, comfortable and featured 4 layers (something I had not seen before). It is not a large hotel and parking was easily accessible and plentiful, but i can imagine it might get crowded if the hotel is reserved at full capacity. The kids enjoyed the place. Contrary to what other reviewers claimed, breakfast (continental) was quiet ample an the hours are now 6AM to 10 AM. There was fresh waffles (you make yourself), bagels, cream cheese, muffins, English muffins, various cold cereal, apples, oranges and bananas, oatmeal, coffee, milk, tea, orange juice, yogurt, bacon egg and cheese biscuits and sausage egg and cheese biscuits. And that's just what I ate. I must add, there were MULTIPLE selections of each item, varieties of jam...oh, well, I suppose you can't please some people, right? But our extended groups was quite pleased and will be staying at this hotel for our next trip to Bisbee.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC