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Hilton Sedona Resort and Spa – reviews, photos

3.5 of 5
90 Ridge Trail Drive, Sedona, AZ 86351
Hotel amenities
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Hilton Sedona Resort and Spa
Ranked #20 of 42 hotels in Sedona
4.0 of 5 stars 644 Reviews
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644 reviews from our community

What travellers say about this hotel
  • Red rocks(27)
  • Very nice(22)
  • Oak creek(16)
  • Parking lot(12)
  • Hot tub(8)
  • King suite(8)
  • Living room(8)
  • Front desk staff(8)
  • Cucina Rustica(7)
  • Pool area(7)
Traveller rating
    237
    246
    93
    39
    29
Only show reviews for Family (168) | Couples (247) | Business (34)
Date Rating
Wantagh, ny
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“be wary of your bill; nothing special about the hotel”
1 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

make sure you review your invoice and get proof that the invoice you receive at checkout is actually what you are being charged. when i got home I discovered that the hotel added charges to my amex without my consent or knowledge including a phony telephone charge....when i tried to contest charges they produced a hotel invoice that I NEVER saw or agreed to.. If paying with points make sure you get it IN WRITING at the time of reservations...was told i had 3 free nites, they now claim i only had 1 and have sent my balance to a collection agency because amex charged back the balance...now that's some customer service!...hotel offers NOTHING special..far driving distance from town of Sedona...found it funny that they charged $1 for what normally complimentary lobby area tea/coffee setup (very cheap of the hotel!)..no wonderful views from room...which was just adequate, didn't see bedbugs as mentioned in other reviews but did hear a loud air conditioner all nite....however, will say it was very convenience to golf course which was right next door..would not recommend this hotel when there are so many others in the area.

Room Tip: go to some other hotel in the area
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  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 3 more reviews by CarolynW772 for Sedona
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Dean, Director of Sales at Hilton Sedona Resort and Spa, responded to this review
13 February 2012
Dear CarolynW772,

I am sorry about your experience but I think your review was unfair and borderline malicious. Our resort never ever would intentionallly cheat a customer. In regards to the number of free nights you were entitled to I can't address this issue as you were not clear as to why you were entitled to free nights. I don't know if it was an Hilton Hhonors point stay which could have been addressed with the Hilton Hhonors Corporate office and corrected, a gift certificate stay where the number of complimentary room nights should have been clearly stated on the gift certificate, or booked through a travel agent office and it could have been the travel agent that mislead you. The resort's business practices are above reproach and fair. I am sorry that your stay at the resort caused you so much anger. Regards, Cindy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Great Resort”
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

Stayed here for my 50th Birthday. Staff were so helpful. The cocktails at the bar...delicious. I also had a facial whilst I stayed and it was one of the best I have ever had, loved the hot rock neck and shoulder massage that was included. My room was spacious and beautifully appointed. I would gladly stay here again and definitely recommend it to others

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask StarliteAustralia about Hilton Sedona Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olney, Maryland
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Incredible location”
4 of 5 stars Reviewed 28 January 2012 via mobile
3
people found this review helpful

We loved our stay in Sedona.
Service was very good. Food at the hotel restaurant was excellent. I recommend frittata for breakfast.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington NH
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“A Nice Resort”
4 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

We stayed at the Hilton Sedona Resort for 2 nights this week. The resort location is wonderful with beautiful views of Bell Rock and Courthouse Rock. It is a quick easy drive to either Sedona or I17 to Phoenix and has a pleasant Southwestern feel to it. The Hotel was fairly empty because of the time of year, one of the pools was closed but it wasnt swimming or sunning weather.We were upgraded to a king suite which was very comfortable, it had a refridgerator and wet bar, a nice dining area, a couch, gas fireplace and 2 flat screen televisions. We ate at the hotel restaurant both nights after cocktails in the lounge and the food was decent, standard hotel fare, service was good if a little restrained. Overall it was a pleasant stay in one of the most beautiful places we have ever been.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Best part of our trip”
5 of 5 stars Reviewed 25 January 2012

This hotel was just lovely. We stayed here at the end of July 2011. We had a beautiful one bedroom suite with a nice patio and easy access to the family pool. The beds were very comfy, and the staff was so friendly and helpful. They helped us arrange a jeep tour, and a tee time at the Golf Course on site. The golf course was amazing, really beautiful views from almost every tee. The kids enjoyed the pool, it was a really nice area, not too crowded. We ate lunch in the hotel restaurant and it was very good. We wish we had spent a few more days here instead of going on to Lake Powell. Sedona is awesome, and I would definitely stay here again.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hilton Sedona Resort and Spa

  • Hilton Sedona Resort
  • Hilton Sedona Hotel
  • Hilton Sedona
  • Sedona Hilton Resort
  • Sedona Hilton Resort Spa
Address: 90 Ridge Trail Drive, Sedona, AZ 86351
Price range (per night):* INR9,753 - 16,385

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