Asked for ground floor due to mobility problems. Got a steep 8 step walk-up and long walk to an end room. The handicap parking space (only 1 in the area) was downhill. One could not hear conversations from the above room, but floor squeeking and loud sounds from plumbing was intrusive. The spa tub was broken but no sign or warning from front desk. I verified hotel had internet. It not only was totally unsecured but if you were in the trail head units, like me, there was no internet. In the lobby, there were 10 connections. My room - only two and although I could connect to the router, the router could not connect to the internet. The front desk staff, overall, were rude, impatient, and unhelpful. When I complained, I was told that "the internet is like cell phone - you don't always get service" and, of course, the fallback "it's your computer," There were two people late that Friday who tried to help but were beyond their capabilities. The room and bed was nice, including the little patio. However, for the price, I would not stay at this location again nor would I recommend it without caveat.
- Kings Ransom Hotel Sedona
- Kings Ransom Sedona
