From the moment we checked in, we liked this place. We wanted a quiet room to get a decent night before the flight back, and so the very helpful staff rearranged the booking to get us a place near the rear of the hotel. The room was a decent size, with excellent facilities and beds. (Air con pretty noisy, but we didn't need it). TV a bit dated, but worked fine.

I've rarely been to a hotel with a better sense of being part of a community. Maybe it was a fluke of timing, but all the guests seemed to be happy, relaxed and having a great time (as did we, helped later by the genuinely free and generous Happy Hour). Quite a lot of older people there, one of whom we discovered was on her 25th yearly stay !

Breakfast (included on some packages) was fine, and the staff could not have been more welcoming or helpful. They cheerfully printed our boarding passes while we visited Scotsdale (bus stop right outside - overall, location excellent), and had their shuttle waiting for us to take us to the airport bang on time.


In sum, a really great hotel - and one of those places that's clearly been benefiting from positive word-of-mouth recommendations for years.

Spent a week at this hotel at the end of December. Found it to be an excellent choice. A little dated but very clean. Got a kitchenette which was beneficial for us because you get real tired of restarant food. This was a golfing holiday for us so we were'nt at the hotel all the time, The pool and hot tub was very nice. I really liked the location. Real close to downtown Scottsdale and Tempe. The free happy hour at 5p.m. was a huge success. What a great idea. It was a good time to relax and meet other people. I wish other hotels would do the same. It was nice having bar-be-ques to use. The complementary breakfast was very good. Overall, I thought this hotel was all we needed. We're not the type to have to stay in 5-star hotels all the time. If your expectations or budget are not high, I would highly recommend this hotel.

In late December 2011 we came from all over the U.S. for a family reunion at this hotel. Our organizers arranged for our rooms and activities in the complex. Prices are reasonable and discounts are available online direct (www.hsrscottsdale.com). The location is "light industrial," or an older business area -- but once you go inside the complex you find spacious facility "sections" with 3 outdoor pools and amenities including 2 lighted tennis/basketball courts, barbecue grills, laundry facilities, etc. It is 5 miles northeast from Sky Harbor Airport (complimentary shuttle service from 7 am to 10 pm). It is located in Scottsdale at the border of Tempe. Wireless Internet is free. Breakfast in the restaurant of the hotel complex is free. Nightly in late afternoon there is a complimentary cocktail party in one of the outdoor "sections." Local calls are free, and parking is free. The HSR features 210 suites with equipped kitchens, some larger than others (with surcharge). I understand there have been management changes for both HSR and its restaurant, possibly giving improvements. The front desk personnel are knowledgeable, courteous, accommodating. This is a great value, just follow the rules (no pets). I cannot see why anyone would not give this property high marks and recommendations.

This inexpensive place is all it claims to be--except I wouldn't really call it a resort. It's a motel with several pools, BB courts and tennis courts. I was skeptical about the free unlimited happy hour, but it was limited only by the length of the line. Of course, one should always tip the bartender. The room was clean and comfortable, though the AC was fairly noisy. The kitchenette was a bonus and the real sit-down, order off the menu breakfast was decent.