I really enjoyed the hotel. It's nice and clean, and the beds were very comfortable. It's just the finer details that were lacking. The wireless connection was very slow...at times download was as slow as .25 MB (as in point two five) and upload was .0005 MB (no typos...I checked four times). I guess I'm spoiled, because I stayed in a Courtyard in Houma, LA 2 days ago and got 20 MB down (yes, twenty megs) and 5 MB up (now that was amazing).
Every other Courtyard I've stayed in set your bathroom up with shampoo, conditioner and moisturizing lotion. This one skipped out on the lotion all 3 nights. Not sure why...this IS Arizona after all. This really didn't matter to me until the 3rd night when the lack of humidity really kicked in. When you're from Louisiana, 98% humidity is something you take for granted. When you switch to 10% humidity, well... after a few days, your skin starts to rebel!
The fitness center has 2 treadmills, 2 stair machines, 1 bike and a set of dumbbells. That's it. So if you're looking to get in a decent work out, forget it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 March 2012
Thank you for your time writing a post regarding your stay at my hotel. While reading your post it was clear to me that the internet access was the largest inconvenience to you. At times last year our internet was being utilized to its fullest therefore causing intermittent service slow downs, We have completed the upgrade to the wireless internet and would love for you to come back and give us another chance. I apologize that your room was not stocked, for future stays we have lotion available complimentary at the front desk. As for the fitness center, I am pleased to let you know that it has been completely renovated with brand new MATRIX equiptment - we have 3 treadmills, 2 eliptical machines, 1 recumbent bike, free weights and an awesome fitness trainer. Thanks again for your review - please come back again soon - it is a new stay!
Ann Cvelich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC