We were going to visit my mother for Christmas in AZ, and for a gift she gave us a week at at timeshare (she traded one of her weeks for a week at Scottsdale Links). We were kind of worried after reading the reviews but it was 100% better than expected. Here's the skinny:
We were a family of 4, two adults and 2 kids. We had the two bedroom, two bath unit. A few weeks before the trip (Dec 24-31) I emailed and requested a updated unit away from Bell Road. (I never heard back) We got there about an hour before check in time and our unit was all ready. They did honor our request, but I wish they would have emailed me back. Check in was a breeze, BUT they do require a credit card and they CHARGE a 100.00 charge on the card. I checked today and the charge has been refunded. They should let you know this however sooner, because it was Christmas, and who knows what the state of my cards could have been? But anyway..They asked me to go to the other desk and get my "welcome package" and I said I would later. They got busy with someone else and I just left. I knew the welcome package was a time share bait, and I didn't want any of it.
The unit-it was a standard two bedroom apartment. Just fine, no frills unless you count the large flat screen tvs. But totally acceptable. Esp for people who are getting this place for 99.00/night off Priceline, I would say that is a total bargain. The unit was fully equipted with everything you would want to cook with-we are strict vegetarians, so we did a LOT of cooking ourselves. There is an amazing Whole Foods about 3 miles away that has everything you could ever want to eat, so we stocked up and ate well. Room was clean, spacious and comfortable. I was a little bit of a crazy mom about the pool towels-they charge 25.00 bucks if you lose one of them, so I made sure the kids only got one.
That brings me to the BEST part of this resort..the pool. Pool chairs are amazing. They let you bring food into the pool area which is really nice. (We have stayed at the Sheraton Desert Oasis and they will NOT let food in by the pool) Pool is large and clean and so nice. There are chais galore and umbrellas...we just basically laid out there for hours at a time. We had a little cooler with some drinks and food..it was paradise. The hot tub is only so-so...you cannot see the pool when you are in the hot tub (there's a wall) so hubby and I could not be in the hot tub together as then the kids would be in the pool alone. Also, the hot tub tended to get overrun with kids, which was annoying. I wish parents would be smart enough to keep little ones out of 104 degree water, but no. It is not the resorts fault some parents are stupid.
A couple REALLY great things: For Christmas brunch I was baking coffee cake and a quiche. There was only 1 cake pan, and I needed 2. I called to the front desk, and I had another cake pan in under 10 min. AWESOME. Also there are some scheduled activities for people who like that, and snacks in the lobby in the afternoon for free.
One REALLY annoying thing: On CHRISTMAS morning, as my family was opening presents, the phone rang. I answered it, thinking maybe it was one of my other family members calling to say "Merry Christmas". Nope, it was the TIME SHARE PEOPLE. I said to her, "Ummm...excuse me?? You are calling me on Christmas morning to try and sell me a time share?? We are having a FAMILY Christmas!" She stammered an apology and hung up. For shame! Anyway, we did not get bothered about the time share crap except for that one time.
All in all, it was lovely and we would def. stay there again. Hubby was kind of put out that we had to pay for wi-fi, but oh well. I think the pool made up for it. :)
Room Tip: Again, request an updated room away from Bell Road. You will be closer to the pool and if the unit w...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC