Pros: This place is clean, and offers amenities such as a pool and a small laundry "facility" on site. Street noise is low. Internet included in price.
Cons: We were unhappy with the customer service from the front desk staff. Depending on who you spoke to on a given day, you would get a different answer to your question. Mail delivery was not secure at all, our mail was returned even though it was correctly addressed. The furniture was extremely cheap. The kitchen table had water stains on it, our coffee table was cracked and unstable and the plates/cups/utensils were from Big Lots. I think for $1,600 per month they could at least supply you with a proper spoon! : ) Location is far from prime, there isn't much nearby other than a green beltway behind the complex. Internet was slow.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 July 2011
We were shocked when we read this review. From our reviews you can see that almost all users rank us very well, especially in the “Service” section. We are sorry you feel this way about our property and can assure you that had you came to the office staff at SPS with any concerns, complaints, work orders, etc. they would have been promptly taken care of. (This review will be shown to all staff members).
At SPS we offer a variety of suite options from our Basic suites to our most upgraded Del Mar and Special Edition suites. All suite interiors are very nice and well maintained. If you view our website http://park480.com you can view pictures of our property and the interior of our suites. These pictures are constantly being updated as we are always making improvements to our property.
Mail is a bulk drop and delivered to the front office daily. SPS staff members sort thru the mail and put current Residents/guests mail into a file for them to pick up daily. All mail that is addressed correctly with the registered Residents/guests name and suite number will be placed in the correct file.
SPS is located in South Scottsdale, just 2 miles from Old Town Scottsdale where you can find tons of entertainment including night life, shopping, restaurants, art galleries and a farmers market every Saturday. We are located in walking distance of General Dynamics, SkySong and are only about a 10 minute drive to ASU, Tempe Marketplace, Scottsdale Fashion Square and the Sky Harbor International Airport.
Residents at SPS enjoy many FREE products and service, including FREE broadband wireless internet. SPS has 12 different wireless access points. This is a FREE service that is provided as a courtesy to our Residents/guests for personal use, any complaints about the WiFi will be resolved if directed to the network administrator. (Who will also be shown this review).
SPS Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC