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W Scottsdale – reviews, photos

4.0 of 5
7277 East Camelback Road, Scottsdale, AZ 85251
Hotel amenities
W Scottsdale
Ranked #18 of 78 hotels in Scottsdale
4.5 of 5 stars 340 Reviews
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340 reviews from our community

What travellers say about this hotel
  • Room service(10)
  • Pool area(9)
  • Very nice(8)
  • Sushi Roku(7)
  • Great time(6)
  • Bliss spa(6)
  • Top notch(4)
Traveller rating
    214
    62
    21
    19
    24
Only show reviews for Family (16) | Couples (88) | Business (96)
Date Rating
KlamathFalls, OR
Senior Contributor
45 reviews 45 reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
“W is for WOW!”
5 of 5 stars Reviewed 13 February 2012

It's hard to fault this hotel. It's within easy walking distance (1/2 block) of the famous Fashion Mall.
Its decor is ultra modern, with plenty of glass, mirrors, rock and acrylic.
The nightclub out by the pool is THE hot spot for the newly rich 20-30 year olds. Things don't start hopping until about 10:00 p.m.
In the evenings it's hard to find a quiet place to sit and have an after dinner drink.
Obviously they're doing things correctly, because the hotel is fully occupied most every weekend. And there is a waiting list for a place at the night club.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jsdive about W Scottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
1 review
2 helpful votes 2 helpful votes
“Romantic Getaway NOT acheived”
2 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

My wife and I recently stayed there on the Saturday before Valentine's day. Understanding that pricing would be at a premium, I was okay with spending a little more based on what I understood to what I was looking for. I originally booked a spa suite, which had the advertised a spa soak tub, 1 of 2 things my wife and I wanted. When we checked in, we were given keys to a standard corner suite...which is not what we reserved. We called the front desk and explained our reservation and were immediately upgraded to a "Presdential" suite, the largest on property. I asked if the tub was big enough for two and the front desk said yes. We moved to the room (even offered help with luggage, unnecessary but appreciated) and it was indeed huge. Kind of modern/Austin Powers, I'm sure it catered to the young/hip crowd. We walked into the bathroom and saw that it was huge...but the tub was not big enough for two, comfortably anyway. I get it that Jacuzzi/Whirlpools are a premium, but if a person asks if two can fit comfortably I would have expected an honest answer, especially for the price we paid regardless if we were upgraded.

Fast forward to dinner at Roku: really good but expect to pay premium prices. Again a place for the cool hip crowd, but I was under the impression from the hotel website that the dress code was a bit more upscale. That was quickly put to rest with the frat boy uniform for "nice" (untucked collared shirt, jeans, wearing a nice watch that dangles on the wrist like a bangle on a girl, and square toed shoes from the 1900s. But I digress).

We went back to the room to relax and were greeted by the room services I ordered: rose petals, champagne, and strawberries with chocolate. They were excellent, and my wife and I tried to take as good of a bath together as we could. The in-room stereo system worked well with my iPhone, so we relaxed. The music from the outside pool bar, which was NOT explained to us, started to get louder. We turned on the TV to wind down, which drowned out the noise from outside for a little while. To make this short(ish), here's were the problems started:

1. The "Blackout" option on the drapes system is a fat lie. Tons of ambient light from the pool bar and outside our windows crept in the room, I had to turn off all electronics to get it actually closer to black, and then realized it was impossible because the window that was above tub was letting in light and the modern bathroom had no door to close out the light. Bottom line is that there was too much light for a supposed premium room.

2. The bed was too soft. I know this is a preference, but if you like firm beds/pillows you will not like this bed at all. My wife said it was like sleeping on cotton candy.

3. The A/C system only shut off for about 10 minutes at a time. And when it was on for the other 15-20 minutes, imagine trying to sleep while the humming of a microwave is on. Not relaxing at all.

4. The "Presedential" suite is also the handicapped-friendly room. Tons of room, of which they will try and sell you as a premium, seems unnecessary unless you were handicapped. For example, the rain shower and adjoining bathroom were huge, but the tub was small in comparison. Doesn't make sense until we looked at it from the handicapped point. If we got the spa suite like we wanted with the bigger tub as originally reserved, that would have been nicer.

5. The pool bar scene was happening until 2 in the morning. If that was explained to us when we moved, we would have requested a different room on the other side of the property.

Normally our treat to ourselves is to order room service, but because of the very poor sleeping conditions we just packed up and ate at Denny's instead. Bottom line is that my attempt at having a romantic getaway with a large tub and quality sleeping conditions (2 of 2 things we were looking for) sorely lacked at this hotel. If we were looking for a place to party and hang with our friends, this would be an awesome location. But a little information on the true nature of noise and light management in the rooms would have been nice. The staff was super friendly and seemed happy to assist us. But we couldn't ask them to keep things down, so there was no point in trying to bring this up. My wife and I rarely get to have these types of nights out, and I wish I would have looked for a resort instead which placed intimacy/light & sound management over the "social" ammenities. What we wanted to a great memory ended up being just a memory of poor planning and regret in not asking the questions important to us. If you're looking to party, this would be a great place in Scottsdale. But couples looking for romance between just the two of them should look elsewhere.

Room Tip: If offered a Presidential Suite (#459), be aware that the room has a balcony that overlooks the pool...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gabriel a about W Scottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north myrtle beach, SC
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“W decadence in full swing”
4 of 5 stars Reviewed 11 February 2012

I stayed at the W for two weekday nights recently at an amazing rate of $127. If you've stayed at W Hotels at all, this one will not be a surprise: it is sleek, polished, fun and comfortable. If you've NOT stayed at a W before, this would be a good one to start with.

Check-in was incredibly friendly and easy and my room, though not upgraded, was fine. The bed was supremely comfortable and the Aveda toiletries much appreciated. The only annoying thing about the room was the lack of electrical outlets near the desk.

The pool area is absolutely gorgeous, with plenty of room to relax and wind down. Of course, this was a weekday, so the place wasn't hopping the way would assume it does on weekends Still, the serene atmosphere of the pool--with its very comfortable seating--has to be experienced to be appreciated.

I didn't dine at the hotel, but walked up Camelback (about one block) and had a great meal at the Culinary Dropout Restaurant. If you head down Camelback about three blocks, there is a great health food market, Sunflower Market, with a fine collection of cheeses, breads, wines and other goodies to bring back to your room.

Overall...I give the W Scottsdale high marks for ambience, attention and allure!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jimatthebeach about W Scottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Senior Contributor
30 reviews 30 reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“The Best of the Best!”
5 of 5 stars Reviewed 6 February 2012

Wow! Where do I start about the W Scottsdale. I am a frequent traveler and hold Starwood Platinum and Hilton Diamond status. This could quite possibly be one of the nicest hotels I've ever stayed at the service was top notch from check-in to check-out. This is a newer hotel (only a few years old) and very well maintained. The designers of this hotel seriously deserve an award. The hotel offers several different room layouts and I have to give thanks to Bridget at the front desk who was very sweet and offered an upgrade to a corner studio suite. I also want to recognize John who brought my luggage up and pointed out some of the cool features in the room. The rooms are very stylish and modern, yet incredibly comfortable. My studio suite was actually equipped with a desktop computer (I've never seen that in a hotel before). The wall mounted TV swivels to any angle and was connected to a surround sound system installed in the room. The bathroom has a room divider in case you don't want it open to the room (choice is always good). Oh, and the bed.....the W bed is probably the most comfortable bed in the hotel world. As far as the property is concerned, the pool area is HUGE and located on the second level above the lobby with a bar area adjacent to the pool. I hear the pool parties are wild in the summer. There is also another bar in the main lobby. This place is definitely geared towards a younger crowd. As a full service hotel you will always need to be aware of the extras as you could get nickel and dimed to death if not careful. Thanks for a great stay and I can't wait to return the next time I'm in town.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wes74 about W Scottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Best Service in Scottsdale”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

The "W" Scottsdale will make you feel welcome and is an excellent Starwood property. The location is on the south end of the city across from P.F. Changs, Nordstrom, H&M etc...
The staff is very helpful when called upon and the rooms are very clean.
Parking is the only thing that is difficult. Valet is available but self park on street is 3 hours maximum and garages are expensive

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GoodAdvice47 about W Scottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about W Scottsdale

  • w Hotels Scottsdale
  • w Hotel Scottsdale
Address: 7277 East Camelback Road, Scottsdale, AZ 85251
Price range (per night):* INR9,753 - 35,779

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