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Holiday Inn Express – reviews, photos

2.5 of 5
3131 N. Scottsdale Road, Scottsdale, AZ 85251
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Holiday Inn Express
Ranked #13 of 78 hotels in Scottsdale
4.5 of 5 stars 225 Reviews
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225 reviews from our community

What travellers say about this hotel
  • Happy Hour(24)
  • Old town(20)
  • Pool area(12)
  • Free shuttle(11)
  • Very friendly(11)
  • Complimentary breakfast(5)
  • Only negative(4)
Traveller rating
    106
    89
    15
    5
    10
Only show reviews for Family (53) | Couples (62) | Business (34)
Date Rating
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Great stay and service at Holiday Inn Express Old Town Scottsdale.”
4 of 5 stars Reviewed 9 February 2012 via mobile

This is a wonderful place to stay for the cost. The room was large and comfortable with a small refrigerator and microwave, two flat screen tv's and a nice couch. Bed is comfortable but pillows were a little lumpy. The only thing I can find fault with is the rooms that face the pool are a little dark but the pool view is nice. What stands out at this hotel is the staff. They go above and beyond. Another plus is the manager's reception in the evening from 5-7. Breakfast is more than adequate. I could have stayed here much longer if needed. The shuttle will also take you within a 3 mile radius of the hotel which was a real plus!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Glad I stayed”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

first time to AZ.........great parking, great staff, pool and hot tub is great, managers happy hour each evening includes wine, beer, chili. nachos and a few other items, that can be..a few nights we stayed in for that instead of going out...clean rooms and just a nice place to call home while there.....most of all close to EVERTHING.....across the street from a Barrett Jackson outlet.....SAFE SAFE SAFE in every manner. Oh and the breakfast has eggs, bisquits and that white gravy,,,,oh yeah

Room Tip: pay the little extra to get a pool view as they are all good views and get the third floor, it will...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Roger M about Holiday Inn Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
edinburgh,scotland
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
“fine,safe,choice”
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

back after 5 years and this hotel is still as good a choice as any in scottsdale.quiet,safe,easy walk to the old town and fashion sq etc.plenty of parking,managers reception which is good for meeting other guests after a few beers!!. breakfast more than adaquate.rooms perfectly fine.so no complaints and highly recommended.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
35 reviews 35 reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
“What a great hotel!”
5 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

We have just spent Christmas and New Year in Arizona and stayed at the Holiday Inn Express Scottsdale at the beginning and end of our trip. This was the fourth time we have stayed at this hotel and it just gets better and better. The team that run the hotel do everything possible to make sure your stay is as comfortable as possible from the moment you arrive on their complimentary airport shuttle through the HIE breakfast, Manager's Reception and milk and cookies in the evening. The rooms are spacious and the cheerful nature of everyone you come across makes your stay a pleasure. Old Town Scottsdale is not that far away if you want a shopping experience (try The Sugar Bowl for a retro lunchtime experience) or the shuttle will take you to attractions like Phoenix Zoo and the Desert Botanical Gardens - both are well worth a visit. On a more practical note they have a small shop stocked with snacks etc, a coin operated laundry on each floor and there is a bank opposite. If you don't have your own transport, the shuttle will take you to local eating places and collect you after your meal. Rooms have small fridges and a microwave and the most comfortable bed we slept in during our four weeks in the US. We have stayed in many hotels in the IHG group and this is one of the very best - they could certainly teach their counterparts in the UK a lesson in hospitality. Well done Trisha and the team, we hope to be with you again shortly.

Room Tip: Go for a poolside suite with balcony
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jgatsby about Holiday Inn Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLI820, Owner at Holiday Inn Express, responded to this review
30 January 2012
Thank you for your loyalty and always choosing the Holiday Inn Express Old Town when visiting Scottsdale. We are also delighted to hear that you chose us for your Holiday stay of Christmas and New Year’s. We feel ecstatic to know that the staff made everything possible to assure your holiday stay was as comfortable as possible. Additionally, thank you for acknowledging Trisha and the team. They work really hard and take great pride in maintaining the high levels of guest satisfaction that all our guests deserve. We look forward to your next visit with us and remain happily at your service in the interim!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southwest
Senior Contributor
43 reviews 43 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Another great stay at this hotel”
4 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

This is our 3rd time staying here at this Holiday Inn Express in Scottsdale. It is in a great location, near the Fashion Square Mall, yeah! Plenty of eatings places nearby, too. We always get a suite 'cos I like to be able to spread out with my hubby, like the separate sitting area. If he wants to watch something else then he can in one room while I watch what I want in the other room. There are actual glass doors you can close, great. The room is always nice & clean. For the price, it can't be beat. And they also have complimentary drinks in the evening along with cookies, yum.

Room Tip: I always opt for the top floor just to not have to deal with people stomping overhead.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express

  • Holiday Inn Express Scottsdale
  • Holiday Inn Scottsdale
  • Scottsdale Holiday Inn
Address: 3131 N. Scottsdale Road, Scottsdale, AZ 85251
Price range (per night):* INR4,849 - 8,025

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