This review is written from a business traveler's point of view. I've stayed at this property three times in its last reincarnation. For those stays I can say it was the worst hotel experience I've ever had in AZ, and I stay in that market at least 30-40 nights a year.
It does have a great location.
The current re-do has addressed some of the noise issues by carpeting the hallways but the rooms are not one inch bigger. It is bright and cheerful and you can walk to downtown Scottsdale and drink the night away.
The staff was cheerful.
This is however an urban hotel with all the noise of an urban environment. It's surrounded by noise. In the summer there is a significant amount of motorcycle noise as the local Harley bar has last call. I've been wakened several times by drunks returning to their rooms at 2am or later.
I think what really frosted me this trip was the parking charge of 14 dollars a night plus tax which added another 16 bucks to the bill. I am used to the idea in the Phoenix market that sometimes I pay a resort fee, but that's at a resort. I never pay for parking in Arizona. But this time, the management has added a new fee, just because they can.
I'd rate this hotel a 3 star, not the 4 star that it is classified as when you bid on hotel rooms. For that reason I'll never bid again on a 4 star hotel in the Scottsdale market. I don't want the noise, and I don't want to be ripped of, just because they can.
Room Tip: Inside rooms have less noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 February 2012
Thanks for providing some critical points of view on our hotel and the surrounding nightlife. It is true that there are many bars and restaurants close by our hotel, which does create a bit of noise on occasion. However, our location is viewed by most as one of the best parts about staying in the heart of Old Town. We know that location and community activity can sometimes be in conflict, but we certainly can apprecaite your feedback.
We do hope to see you again in the future.
Best Regards,
Alan Klein
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC